Question about HP OfficeJet 7410 All-In-One InkJet Printer

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Auto Duplexing lost with Vista drivers

Upgraded to Vista, dowloaded the HP Vista 32 bit drivers, and lo and more automatic duplexing.
I uninstalled and did it manually...same result.
Called a tech that told me ALL HP printers that have auto-duplexing lose the feature when Vista drivers are loaded. I even wrote to the president of HP and complained that for me, with a back injury, the duplexing was an accessibility issue...he foisted it off on some new MBA that had no clue what drivers or duplexing were.
Needless to say, I am underwhelmed with my experiences.

What a bunch of malarkey! Even if HP were waiting for a developers kit, Redmond sent the last of those out 3 or more months ago. Why can't the 'software wizards' at HP solve a problem that involves many existing customers. Not only might these customers not trust HP enough to purchase new printers from them, but they will then all the customers that fork over beuxcoup $$ for the ink cartridges will stop financing HP!

Anyway, does anyone here have a solution or other advice to get back the duplexing, other than uninstalling Vista (believe it or not, this machine is running as smoothly or better than it did under XP)

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  • PeninaD Jan 03, 2008

    Found a solution at

    Resolve the issue of duplexing in vista using the following steps.

    a. Please open HP solution center click on Settings>> print settings>> printer settings
    * change the duplex printing settings to automatic in the solution center

    * Now click on Start>> control panel>> printers folder >> right click on printer icon and select printer properties
    * In the printer properties and in the advance option the duplex printing had a status not installed.
    * change the status to installed from not installed.
    * uncheck the manual duplex printing in the advanced Tab
    * Try printing.

    (This worked for me so far, so I did not try the rest.... but am leaving it here for anyone that it might help)

    b. Step-1
    1. Open the HP solution center . Click settings — print settings — printer settings.
    2. Click on the printing shorcuts tab .
    3. Select Automatic under the print both sides.
    4. Click on the Finishing tab and Enable the option ” Print on both the sides”
    5 Click OK .

    c. Steps -2
    1. Click the Start (Windows) icon, click Control Panel, click Hardware & Sounds, and then click Printers.
    2. Right Click on the printer icon and Select Properties.
    3. Click on the Device settings Tab.
    4. Under the Installable option - Duplex unit for two sided printing - Disable the Allow Manuall Duplexing.
    5. Click Ok.

    Here are the steps:

    1) Click Add Printer
    2) Select local printer
    3) Choose Port as LPT1
    4) Choose HP and then select HP Deskjet 6500

    After the driver is installed, perform below steps:

    1) Right click on HP Deskjet 6500 printer icon in Printers folder
    2) Click on Properties
    3) Click on Ports tab
    4) Click Add a port —> New Port —–> Select STANDARD TCP/IP PORT (HP Std TCP/IP port would be the one already selected) —>Enter the Ipaddress for the Std TCP/IP port, create a port.
    5) Click Apply and click Ok

    Now try to print.

    Close any application we are trying to Duplex from

    — Open the Properties for the driver and under the Finishing tab, select Print on Both Sides manually, and Preserve Layout. Leave all other driver settings default, and try printing from Wordpad first before printing from application

  • Anonymous Aug 02, 2008

    I'm unable to use auto duplexing with vista os and my offcejet 7410. Anyone have any suggestions?

  • farbeh Apr 18, 2009

    Duplexing printing is active but layout is changed from side bound to top bound. Cannot change this. Only deactivate.



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  • 79 Answers

The in-OS and the Full Feature release drivers for some of our products have a problem with doing duplex jobs.

Start a command window as an Administrator
Hit Windows Key (or CTRL and Esc Keys Together) Choose All ProgramsAccessories CMD Prompt – Right Click and Choose RUN AS ADMINISTRATOR When to prompt comes up click CONTINUE to allow the Command Prompt to run as an Administrator.
Stop the Spooler service - Type net stop spooler
Change current directory
Type cd %windir%\system32\spool\drivers\w32x86\3
Backup the old gpd files – Type copy hp*.gpd *.bak
Extract the files from the zip file to correct location
extract files to %windir%\system32\spool\drivers\w32x86\3 directory
Remove old BUD file Type - del HP*.bud file
Restart to spooler service - Type net start spooler
Print something duplex to test.

Posted on May 27, 2008


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