Problem with Samson CO1U
2 Other Users Have The Same Problem
Posted by GHeoff on Jun 01, 2008
I also find that the volume button is 'greyed out'.
In my case I am able to load Softpre, and it works fine, but then after a while it stops working. I have to reinstall it or use system restore. How can I keep Softpre working?
In my case I am able to load Softpre, and it works fine, but then after a while it stops working. I have to reinstall it or use system restore. How can I keep Softpre working?
Posted by burgertonk on Mar 08, 2008
I have the same problem, but the suggested solution does not help.
I plugged in the the mic as instructed and it installed itself automatically (just as the instructions said it should). However when I try to record, the sound is either extremely quiet or non-existent
I've tried installing the Softpre preamp applet from the Samson website, but I can't even open it up; I get a message that reads (I've translated it from Spanish as that's the language of my version of XP) "Error loading the application, as unable to find the file MSVCP71.dll. Re-installing the application could solve the problem". Unfortunately, re-installing solves nothing - the same message comes up.
I have tried altering the volume of the mic as instructed, through the Windows volume controls. "Samson USB mic" appears on the dropdown menus, but the 'volume' tab is greyed-out and I can't click on it. It's as if the mic is there, but it's not really there... if you see what I mean. It's installed, but I cant't change anything. Please, please if anyone can help I will be eternally grateful. The mic was a long-awaited gift and I've spent the past 13 hours trying to get it to work. Many thanks, Joe.
I plugged in the the mic as instructed and it installed itself automatically (just as the instructions said it should). However when I try to record, the sound is either extremely quiet or non-existent
I've tried installing the Softpre preamp applet from the Samson website, but I can't even open it up; I get a message that reads (I've translated it from Spanish as that's the language of my version of XP) "Error loading the application, as unable to find the file MSVCP71.dll. Re-installing the application could solve the problem". Unfortunately, re-installing solves nothing - the same message comes up.
I have tried altering the volume of the mic as instructed, through the Windows volume controls. "Samson USB mic" appears on the dropdown menus, but the 'volume' tab is greyed-out and I can't click on it. It's as if the mic is there, but it's not really there... if you see what I mean. It's installed, but I cant't change anything. Please, please if anyone can help I will be eternally grateful. The mic was a long-awaited gift and I've spent the past 13 hours trying to get it to work. Many thanks, Joe.
Best Solution
posted on Mar 28, 2008
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Of course it's going to be quiet if you don't turn up the volume.
You don't need SoftPre. Just increase the gain of the mic using the normal gain control. Go to Control Panel --> Sounds and Audio Devices --> Audio tab. Select Samson C01U as the Sound recording device and then press the Volume button. Slide the slider more near the top.
You don't need SoftPre. Just increase the gain of the mic using the normal gain control. Go to Control Panel --> Sounds and Audio Devices --> Audio tab. Select Samson C01U as the Sound recording device and then press the Volume button. Slide the slider more near the top.
Best Solution
posted on Jan 04, 2008
GuruHere are some instructions relayed from someone who was able to fix a similar problme with help from Samson tech support:
The C01U is a WAV device. Therefore, adjusting the slider for your default MIC input level on the volume control applet does not adjust the gain on the C01U. You access the actual volume control for the C01U as follows:
Start, Settings, Control Panel, Sounds and Audio Devices
Click on Audio tab.
Under "Sound Recording", insure that Default Device is selected as Samson C01U.
Once Samson C01U is selected as Default Recording Device, click on the Volume button just below the name. A new window will pop up, with a vertical slider. This window will be labelled "WAVE IN", however it actually does control the MIC volume for the C01U.
The key here seems to be that the USB device that represents the Microphone input (as far as Windows is concerned) is not a traditional microphone, but (as mentioned above) a WAV-IN device.
The C01U is a WAV device. Therefore, adjusting the slider for your default MIC input level on the volume control applet does not adjust the gain on the C01U. You access the actual volume control for the C01U as follows:
Start, Settings, Control Panel, Sounds and Audio Devices
Click on Audio tab.
Under "Sound Recording", insure that Default Device is selected as Samson C01U.
Once Samson C01U is selected as Default Recording Device, click on the Volume button just below the name. A new window will pop up, with a vertical slider. This window will be labelled "WAVE IN", however it actually does control the MIC volume for the C01U.
The key here seems to be that the USB device that represents the Microphone input (as far as Windows is concerned) is not a traditional microphone, but (as mentioned above) a WAV-IN device.
Solution #3
posted on Nov 16, 2008
I had the same greyed-out problem. I went through all the suggestions and still the volume button was greyed out. Out of frustration I tried plugging the usb C01U cable into a different usb input on my computer and the volume button came back and worked after Windows recognized the mic all over again. Other suggestions here all helped too. Knowing the mic is a wav input and turning that up once I had the volume button back was also a key. Other suggestions on removal of the installed software also made sense. I still don't have SoftPre working because of the missing msvcp71.dll , but a quick test using free downloadable Audacity recording software proved the mic is now working well although a bit on the treble side.
If anyone has an answer to the missing msvcp71.dll I'd love to hear it. If I try to run the Softpre I get the error that says it can't open due to this missing dll.
Many thanks to BostonDave and Alan61 for their helpful suggestions and links respectively.
If anyone has an answer to the missing msvcp71.dll I'd love to hear it. If I try to run the Softpre I get the error that says it can't open due to this missing dll.
Many thanks to BostonDave and Alan61 for their helpful suggestions and links respectively.
Solution #4
posted on Nov 13, 2008
I know how to solve this problem. I have had it and it is now sorted. The cause is the SoftPre programme. You need to remove it by following the steps on the Samson website at http://www.samsontech.com/Main/misc.cfm?pageID=50 (You must follow thier instructions as it is a little different from the normal removal of programmes - but don't worry, it is a simple process). Then just plug in your mic again and it will work. The volume button is no longer greyed-out. Whoopee!
Comment posted on Nov 13, 2008
I posted a solution to this problem but it doesn't seem to have appeared so here goes again. I had this problem and it is now fixed, so I can assure you this works. The cause of the probelm is the SoftPre programme, and you simply need to remove it. However, to do so you must follow the steps on the Samson website at http://www.samsontech.com/Main/misc.cfm?pageID=50 It is slightly more complicated than the normal process of programme removal - but it is still simple. Then just plug your mic back in and Bob's your uncle - it works!
Solution #5
posted on Sep 11, 2008
I'm in the same boat and no one seems to know the answer.
After selecting the Samson CO1U as the Sound recording device, how do you select the Volume Button when it is greyed-out?
I can't use the Samson applet because of the dll problem as described above. The mic is useless to me now. Any ideas?
After selecting the Samson CO1U as the Sound recording device, how do you select the Volume Button when it is greyed-out?
I can't use the Samson applet because of the dll problem as described above. The mic is useless to me now. Any ideas?
Solution #6
posted on Jul 18, 2008
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I had the same problem. Using XP. Turns out that Windows kept replacing the driver that had been downloaded w/the applet. Had to remember to go in & tell it which driver to use each time, or it would default to the Window one that rendered the volume control inoperable.
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