when we turn on the printer, it says ''scanner failure'' & it asks us to turn off the printer. how can we trouble shoot this & see if the problem can be fixed by us, or if it would need to be sent in to get fixed.
i replaced my print cartriges, at first it stated the color ink was bad, so I replaced it again and...
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i replaced my print cartriges, at first it stated the color ink was bad, so I replaced it again and now it keep saying remove print cartridges.
Remove display "Genuine HP Print Cartridge installed" every time I print -- 3 display...
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Remove display "Genuine HP Print Cartridge installed" every time I print -- 3 display messages pop up
(This software cannot be installed using the 'Run as...' command. The installation cannot continue...
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(This software cannot be installed using the 'Run as...' command. The installation cannot continue until this is resolved. Required Action: Click Cancel to exit this software installation. Log off and then log on as a user with administrator privileges. (Contact your system administrator for more information.) If there is no system administrator, have the primary user of this computer install the software. Restart the installation by removing and re-inserting this installation CD)I HAVE TRIED THIS NUMEORUS TIMES,STILL NOTHING.I'M USING THE DISK THAT CAME WITH PRINTER. PLEASE HELP ME.