Question about Brother IntelliFax-2820 Laser Fax

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Brothers 2800 cannot receive faxes..... have a dial tone and we can sent out faxes but cannot receive.

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Not receiving faxes. The phone rings but the machine is not picking up?

Posted on Feb 22, 2008

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The machine is probably set to "manual receive." Check the receive mode. In "Manual" mode the machine will ring until the start" button is pressed. Fax mode will allow the machine to receive faxes as will the "Auto" mode which will allow both faxes and telephone calls automatically.

Posted on Jan 05, 2008

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Related Questions:

1 Answer

My sent faxes are not received.


check to make sure you have dial tone on your end

Sep 09, 2011 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Fax machine not receiving faxes


First pick up the handset and make sure you have a dial tone on the line.Second thing to check is to make sure that your fax machine set to "FAX" mode,not"PHONE"mode, and it is in auto receive,not manual receive mode.

Sep 09, 2009 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Cant receive fax


FIRST OFF. IF YOU PLUG A PHONE INTO THE JACK DO YOU GET DIAL TONE? IS THE WALL JACK PLUGGED IN TO THE RIGHT JACK ON THE MACHINE? NEXT GO IN TO THE MENUE SET UP FOR FAX. GO TO THE SECTION WHERE YOU WILL SEE EASY RECEIVE AND EASY SEND, ON BOTH OF THEASE PRESS SET OR OK THIS SHOULD NORMALLY DO THE TRICK, IF ALL FAILS, THEN YOU MAY NEED A PHONE BOARD CALLED A NCU BOARD. GOOD LUCK BROTHER SR TECH

Jan 27, 2009 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Won't receive faxes


Make sure the receive faxes button is set properly. If it is not set to fax only, you will need to manually receive faxes, the machine will not auto answer.

Dec 11, 2008 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Fax will not send


Does the receiving or sending party have a DSL phone line?

Aug 01, 2008 | Brother MFC-8220 Fax

1 Answer

Brother lntellifax 2800


If you have a hand set try to use it as a phone. If no dialing tones are present check the phone line connection. If the fax is well connected there is a good chance that you need a part for the machine.

Jun 23, 2008 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Brother 2800 fax


Make sure you have the telephone cord plugged into the jack marked "line"

Nov 06, 2007 | Brother IntelliFAX 2800 Laser Fax

1 Answer

We can't send or received faxes


Just a suggestion. This effect can happen if you have plugged the line cord into the tel jack instead of line jack.

Oct 30, 2007 | Brother IntelliFAX 2800 Laser Fax

1 Answer

What does "TAD" mean when it appears on the screen?


TAD is Telephone Answering Device. TAD mode is the only mode that can be used with an external telephone answering device (unless you are using a distinctive ring number for receiving faxes). Your telephone answering device must be connected to the jack on the fax machine (labeled "EXT" for USA). When someone dials your telephone/fax number (to send a fax or to speak to you), all the telephones (including the FAX) will ring according to the number of rings you set on the TAD. The Ring Delay setting is not recognized in the TAD mode. If you do not answer the call, the TAD will answer. As your outgoing message is playing, the Fax is in the background, silently listening for fax tones. If the FAX hears fax tones, it will automatically go into the receive mode. If the FAX does not hear fax tones, it remains silent, allowing the caller to leave a message. The above information is correct for a Brother fax machine. Is your fax automatically picking up the call or do you have to push a panel button to start the receive fax process? Perhaps the fax is already "in" your fax machine's memory and only needs a manual printout. Check the fax call log.

Aug 16, 2007 | Brother IntelliFAX 2800 Laser Fax

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