Question about Brother IntelliFax-2820 Laser Fax

2 Answers

Cannot receive faxes...... display on the message panel sleep MNL

...... display on the message panel sleep MNL

Posted by on

  • Muzza1 Mar 25, 2008

    At the moment we have one client that we cannot receive faxes from. She has a Sharp S0135. They can receive our faxes. any ideas? Maria



2 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

The machine is set for manual (MNL) answering - hit "receive mode" until is says "fax only" or "Fax/tel" etc. depending on what mode you want the machine to work in again.
Just resolved the same problem on mine.

Posted on Mar 11, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 417 Answers

I think you will have to press the start or stop button alsoo make sure that you have enough toner and paper in it.

Hope this helps
Thanks J

Posted on Jan 06, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer


Hi there. MNL refers to manual fax receive. You must manually answer to receive the fax. I normally have it set to "auto" to receive automatically. Use mnl mode if you have fax set up on a normal voice telephone line and not a dedicated fax line.

Feb 18, 2015 | Brother FAX 565 New

1 Answer

We have not been able to receive faxes. it will ring and then go into sleep mode. it reads sleep 08:40 MNL

As I tell most people about brothers they can be a real pain. Usually try to take out the program and reinstall it. Make sure you allow the updates. Use ccleaner for registry is free from filehippo

Nov 03, 2010 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Screen says "mnl"

MNL indicates the fax is set for manual reception, you have to press "start" to receive the fax. There should be a button on the control panel for reception mode, press the button until it says auto or fax or fax only. If you do not have the manual, you can go to and look for downloads.

Jul 15, 2010 | Brother IntelliFax-2820 Laser Fax

1 Answer

I am unable to send/ receive any fax. the screen states "sleep, time, MNL".

I am unable to send or receive faxes I do not know whats the problem.

Aug 20, 2009 | Office Equipment & Supplies

1 Answer

Our brother fax-827S will not send or receive faxes

The MNL setting has no effect on sending. Try unplugging the power for 10 seconds to see if that clears the problem. Make sure you have a dial tone on the phone line.

Apr 15, 2009 | Office Equipment & Supplies

1 Answer

Brother FAX; won't let me do anything - shows date/time/MNL

it sounds like you may have a button stuck in the down position on your control panel. if thats not it, write back. you may have to look closely.


Apr 02, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Brother Intellifax

Not familar with MNL, does sound like you have the receive mode set to manual. set to auto anser or answer machine. In manual mode the phone will ring until you tell the fax to receive. In auto mode after so may ring which you set, the fax will pick up...

Aug 28, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

Date time & mnl on the display

just need to reset to default. you have the user manual?

Aug 06, 2008 | Brother Multi-Function Center MFC-240C...

1 Answer

I have MNL on screen, fax machine will not do anything

Probablt MNL means manual receive. Therefore the machine will only receive if you lift the handset and press the start button.

May 01, 2008 | Brother IntelliFAX 2800 Laser Fax

Not finding what you are looking for?
Brother IntelliFax-2820 Laser Fax Logo

675 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

James Cagle
James Cagle

Level 2 Expert

478 Answers


Level 3 Expert

379 Answers

Jim Keysor

Level 2 Expert

329 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides