Question about Motorola Mobility Moto Q

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Motorola Q My phone is a Moto Q which I had the internet installed on, but the first time the phone just crashed and the provider exchanged with the guarantee. Just yesterday I got my new phone, synched it, and installed my email (gmail, yahoo and hotmail) and it just turns off. It only turns on when I remove the battery, and then it did it again. PLEASE HELP ME!! Is this fixable? Does it happen a lot? Should I get another smartphone?

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Re: Motorola Q

Its a flaw with the software. you need to update the device. Mine did it for a frist little while. then i updated and now it works fine.

Posted on Feb 15, 2008

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Hard Reset:
Either through the menus or:

1. Turn the Moto Q off

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3. When the verizon logo appears on the device. Let go of both buttons.

4. A screen will come up saying to do a Master Reset. You will hit the left soft key to say yes to confirm.

Your Moto Q is now been hard reset ( Master Reset ) without having to go through the menu of the device.
There's currently no other way to reset your phone without using the buttons so.
If you are having problems with your Q already (since they were just released a few weeks ago), don't be afraid to exchange it for a new one.

The Motorola Q tech support line that I called was 1-800-657-7576.

Aug 23, 2010 | Motorola Mobility Moto Q

2 Answers

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Hi there,

Well you need to contact costumer care of your service provide only they can send you the GPRS and MMS settings, they send you a message of GPRS and MMS settings you just need to save that message to your phone....... So call now to your service provider costumer care and ask them for that settings........
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Thanks for using FixYa

Good Luck!!

Feb 10, 2010 | Motorola Mobility Moto Q

1 Answer

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Double check at the back of the phone if the LDI (liquid damage indicator) is white. If it's red; phone has been liquid damaged. If white, try to master reset phone. then powercycle it. Retest if phone works, if not contact your service provider for other options and for more troubleshooting process for your phone, if it needed to be exchanged or not.

Aug 11, 2009 | Motorola Mobility MOTOROKR E6

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May 27, 2009 | Motorola Mobility Moto Q

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May 26, 2009 | Motorola Mobility Moto Q

1 Answer

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First thought is that your certificate expired. That would explain why it would work one day and not the next.
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If this helps please vote for my solution.

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