Please follow the below given instructions to resolve the issue.
Please remove the All-in-One Printer from the Power Surge Protector and plug it directly into a wall Power outlet, as the surge protector may not provide enough power to printer.
Please perform the step given below to power cycle the unit after removing the print cartridges from the printer:
1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the USB cable from the computer.
2. Wait 30 seconds.
3. Plug in the power only
4. Repeat steps 2-3 two more times.
5. On the third time after plugging the unit into power, reconnect the USB cable from the all-in-one to your computer.
Reset the All-in-One to the factory default settings by using these instructions:
1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.
2. Then, press and hold # and 6 while plugging in the power cord.
Continue holding until it displays Semi Full Reset message in the front panel of the All-in-One.
Note: A semi-full reset will do the following: The user settings to the factory defaults, Language and country settings on some models, Fax logs, Fax headers, Fax speed dial information.
Install the firmware update to get the issue resolved:
Here is the weblink to download the firmware update:
Just copy and paste the entire link into the Internet browser's address bar and press enter.
Instructions to install:
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1. Please scroll down the web page and click on "Download only" button in that page.
2. Click on " Save " and choose desktop on the left side of the new window (which is opened when you click on Save).
3. Click on OK.Now Double click on the file that you have just downloaded.
4. Then click on " Run ".
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-stop it immediately & don`t try it till solve this problem
-you may cut the camera belt if you continue trying it with this noise.
-This message mean you must open the camera lock, search around the scanner body or under the scanner you will find the lock button.
Dear
from the question I understand, the scanner move to right and during return it starts noise.
The problem with scanner assembly, It might be dust accumulated on gears, the scanner belt might have loose or the grips of the belt has worn out. Proper cleaning and lubricating the moving parts may overcome also if the belt worn out it has to be replaced.
In case of at home position it gives noise then the home position sensor may dirty/dusty, it has to be cleaned.
Usually the "paper empty" sensor flag gets stuck and does not return or "fall" to the empty position when the paper ends.
The flag is right next to the pad assembly.
Use a compressed air can to remove any dust-debris from the flag housing.
Because this flag uses gravity to return to empty position it might be usefull to use a spring to force it. Let me know if you need further assistance.
The noise is generated by the belt that moves the scanning head - it's no longer firmly attached to the gear and it skips over the teeth. This is caused bu a defect in the head - it's stuck, mechanical fault.
You will have to dismantle the scanner to find out why it's stuck and if it's repairable - but i doubt it since this is usually caused by a damaged data cable and this is unfixable. Better just cut your losses and buy a new one.
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