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Whirlpool 21.0 cu. ft. Top Freezer Refrigerator with IceMagic Plus Ice Maker

Problem for Whirlpool 21.0 cu. ft. Top Freezer Refrigerator with...

Line and air flow box between freezer and frig

By kittywils on Nov 02, 2009

" "

line and air flow box between freezer and frig freezing up, we took apart, defrosted . air comes into frig, but still not cool enough. freezer works great This is a side by side model # ED25PWXAN01

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Best Solution

posted on Nov 02, 2009

jackfrost555

Rank: Guru Whirlpool

Expert
Rating: 92%, 104 votes

If the fan is running in the freezer compartment, temperatiure is normal, and no frost is building up on the back panel in the freezer panel, then there is a good chance the return air shutes in the fresh food compartment are blocked with ice. The return ducting is just as important as the the supply shute which you melted out. Difficult if not impossible to see.
My recomendation is to empty, unplug and air dry the whole machine preferably with a fan blowing air into the fresh food compartment.
Haste makes waste with this machine. Using heat can cause the plastic shutes to melt and distort.
Should be defrosted in this manner for 24 hours.
Restart and give the machine 24 hours to recover. Common problem with Whirlpool products.
P.S. Check to see if lights go out when closing fridge door. In fact this should be your first step. Jack

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