Question about Brother MFC 4420C All-In-One InkJet Printer

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Whats the main problem? I see your problem is the scanned picture? Actual you will configure it to go to the my picture folder because every scanner has its default were the scanned images go. Try to go to the preference/configuration of the scanner then you can choose from there.

Posted on Feb 28, 2008


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Posted on Jan 02, 2017


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Need to retrieve scanned files! I can see them in the scanners 'job history', but I can only click on details, can't scan/print. Is there a way to acces the file? Scanner is "ricoh pro 906ex" thanks

Normally scanned files end up in "My Pictures".

If not then when you are next scanning a picture keep a careful look out for any folder paths for example:


As this may give you a hint where the files are ending up.

Apr 30, 2015 | Office Equipment & Supplies

1 Answer

Where do I find a picture I just scanned and want to attach to an email

Hi Teresa, A bit more information is required to help provide a solution such as what software or scanner are you using. What operating system you are using and any additional details you think would be helpful.

The common places to look is check in your My Documents or My Pictures folders for the scanned images or any special folders that are created by your scanning software.

You could also perform a file search in a folder for files that have been edited or created on the date you scanned to locate the source folder.

Otherwise, open your scanning software and check the Preferences (probably Edit > Preferences) for the default location where items are saved when they are scanned.

If all else fails, scan it again and do a 'Save As' operation to place it on the desktop of another folder that you are familiar with so you may find it in the future.


Oct 20, 2013 | Computers & Internet

1 Answer

I don't know how to scan and save in forlder, to be able to send them through e-mail. The printer was given to me without the manuel

The printer was given without a manual because Hp has all of a sudden decided to go green.

anyway if you look on your desktop you will see and icon called the hp solution centre.

Bear in mind that you will only see this software once you have installed the software with the disc that came to you.
Place a document on the scanner glass of your printer face down.
Open the solution centre and you'll have a button called scan picture or scan document click on whichever you want and then select the type of file you want the picture or document scanned as.
once done click on the ok button and the scanning will start.
If you need to scan another picture click on finish and the folder will popup where the scanned file is saved.
If you need to scan another picture or document into the same file at the top you have an option on the scanning window saying add another page click on that, once all the pics or documents are done click on finish and the folder to where the scanned files are saved will open up.
by default the scanning path for WINDOWS XP is in my documents under the folder called my scans.

tell ya what copy and paste the links below and follow the steps and would appreciate four stars if you think I am helpful :)


For Mac OS the link is

Mar 03, 2011 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

I don't know where my scanned files go?

If you scan it as a document, it will create a folder labeled with the date it was scanned in your "My Documents" folder. If it's scanned as a picture, the folder will appear in "My Pictures." That's IF it's working. Mine sometimes looks like it's scanning but nothing saves at all.

Aug 08, 2010 | Kodak EASYSHARE 5100 All-In-One Printer

2 Answers

I have an all-in-one deskjet F2400 and i cant figure out how to scan pics into my computer

just insert picture ur picture then open "hp solution center" installed in ur pc then now a window will appear clck on scan pictures. clck on "picture to file" then clck on scan then click on ok... ur pics will be scanned

Dec 01, 2009 | HP DeskJet F380 All-In-One Printer

1 Answer

How do i setup the scanning part?

You can perform following step:=====

1.Insert the document you want to scan into your scanner.

2.Click Start, click All Programs, click Accessories, and then click Scanner and Camera Wizard

3.The Scanner and Camera Wizard appears. Click Next.

4.In the Choose Scanning Preferences page, click the Picture type option that best matches the paper you are scanning, and then click Next

5.In the Picture Name and Destination page, type a name for your image, select JPG as the file format, and select the folder where you would like the scanned image to be saved. Click Next.

6.Windows XP scans your document. On the Other Options page, click Nothing. Then, click Next.

7.On the Completing the Scanner and Camera Wizard page, you can view your scanned document by clicking the link shown. If you are not satisfied with the results, click Back to return to the Choose Scanning Preferences page, adjust your settings, and try your scan again. Repeat until you are satisfied. Click Finish to close the wizard and open the folder containing your scanned document.

Jul 28, 2009 | HP Officejet 4315v All-In-One InkJet...

1 Answer

No preview shown after picture is scanned

If you use Brother's own software, you could: * Open it up (by the clock, called "ControlCenter" or "ControlCenter 3") * Right-click on the type of scan intended (i.e. scan to file) and choose configuration * Here are the settings controlling the scanning. If you change to "device button" on top, you'll get the settings controlling the scanning when you use the scan-button on the machine. * Change the settings to i.e. "show target folder" after scanning, depending on your requested settings.

Jun 02, 2009 | Brother MFC-9840CDW Laser Printer

2 Answers


In order to scan, the computer HAS to be ON. The purpose of scanning is making a DIGITAL copy of what ever you have on hardcopy. Which means, you should have saved it on the computer. And if the SCANNER is off, you can still access the scanned picture or item. However, the computer CANNOT be off, as that is where the picture should have been stored.

Any other questions?

PS to find the picture you have saved, go into the search for files and folders for a PC, and type in the name you saved it under. If you don't remember the name, look under the folder where the scanned copy is. I would look under your printer icon and its folder. Good luck!

Nov 23, 2008 | HP PSC 1410 All-In-One InkJet Printer

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