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Problem for Maytag Neptune FAV6800AW Top Load Washer
Our Maytag Neptune TL FAV6800AW doesn't work. you
By sjohnson737 on Nov 02, 2009
our Maytag Neptune TL FAV6800AW doesn't work. you cannot change cycle settings, it turns itself on and off while washing, the water doesnt drain and it constantly BEEPS! HELP!
Solution #1
posted on Nov 02, 2009
Hello sjohnson737,
From what you describe I feel you have a Control Board failure. If you haven’t tried this try removing the 120VAC power plug to the washer then repower back up. If that doesn’t clear the issue and you decide not to do further troubleshooting it would be time to call in a service repair company. I would call Maytag for an authorized Maytag repair service in your area. Some parts like the Control Board may still be under warranty (5yr). Warranty info is in the SM link I’ve attached. The number to call is 800-688-9900. Maytag will need your model number and serial number, that info is located on the back right top side of the console.
The Service Manual for reference. Sears Parts Direct for reference.
Good luck and post back if you have questions. If you can get into Service Mode you might be able to turn on the drain pump in and pump out the tub. Let me know if you have other questions.
Rich aka dh1200s on the forum.
From what you describe I feel you have a Control Board failure. If you haven’t tried this try removing the 120VAC power plug to the washer then repower back up. If that doesn’t clear the issue and you decide not to do further troubleshooting it would be time to call in a service repair company. I would call Maytag for an authorized Maytag repair service in your area. Some parts like the Control Board may still be under warranty (5yr). Warranty info is in the SM link I’ve attached. The number to call is 800-688-9900. Maytag will need your model number and serial number, that info is located on the back right top side of the console.
The Service Manual for reference. Sears Parts Direct for reference.
Good luck and post back if you have questions. If you can get into Service Mode you might be able to turn on the drain pump in and pump out the tub. Let me know if you have other questions.
Rich aka dh1200s on the forum.
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