Ghost image - told by tech that optical unit needs to be replaced
My set is actually the 60XBR800. The cost estimate to replace was $1870 including parts, labor and taxes. That is pretty steep, even for a 5 year old set, and I am considering using that money towards a new one. In reading the postings here, there may be a way to avoid this repair by doing a "reconvergence". Is that something I can try by myself? If so, can someone point out how to do it? Any other advice on this problem and their recommended fix would also be appreciated.
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert who has answered 1,000 questions.
Re: Ghost image - told by tech that optical unit needs to...
Your set is a dlp..dlp require no convergence. there may be some small adjustment in a custmer menu... but not enough to make a difference. Sorry yes light engines are expensive. thats most of the sets inside
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Check copy life of consumables like Developer and Drum if ghost image might be Cleaning Blade found Imagaing Unit or Upper Fuser at Fusing Unit. If replace the whole imaging unit can solve your problem but individual parts try to clean first imaging include charge roller before you replace drum, cleaning blade and developer. mostly we replace developer only.
Most likely your back light has gone out. If you turn it on to a channel then get right up to it you should see a very faint ghost image. The back light make this ghost image visible. If you do not see a ghost image you could have a more serious problem. The easiest way to get this fixed is to contact the store you purchased from. Check if you have any warranty left. Then see what the repair depot will charge for repairs. Depending on the problem it could actually cost you as much as a new tv to get this one fixed. It would be covered under warranty regardless of what is wrong. A back light is a very common problem with any type or brand of lcd displays. These can be fairly inexpensive if the parts are separate if they are built into the mainboard then replacing that will cost a bunch. So you need to find out about warranty, repair cost and replacment cost then figure out which is the best way to go.
Sony TVs has an Optical Block issue. If there is an issue with the optical block, then there will be green, blue patches or tint on the TV display. Try resetting the TV to the factory settings and try Power resetting the TV. Turn Off the TV and remove the power plug from the wall outlet for 1 minute and reconnect it and check the operation. If the issue still persists, then TV may require service. You can contact the Customer relations team and check for the available options. Sony had repaired free of cost for such issues. Hence, contact the customer relations.
optic block company wants $1,350.00 Part# A-1603-611-A Call UED and see How much do they want and is there a return DUD FEE for Part! 1-800-648-6657
Encompass Parts 1-800-638-3328 they are the ones that want $1350.00 They do have service manual for Free!
I do not have good news for you---this model is prone to the optical light engine going bad---usually a red oval area in the middle of the screen----I have also read that there are now several class action lawsuits related to this problem in this set. You can Google the model number and you will set what I am talking about.
I have replaced several light engines(called an optical engine) in this model--both the 50V500 and the 60V500 have this problem.
The last time I checked the optical engine wholesaled for about 600 dollars and is major labor to replace--I had someone else here ask me about this set---He was in Canada and the first time he called Hitachi he was told they were not aware of any problem--after posting here with me he called them back and someone admitted they knew about this but had been told not to say anything or admit any problem---thousands of these sets all have the same problem.
Clearly the set is not worth a 600 dollar part plus labor---considering the cost of new sets, but the only other option you have is to try to connect with one of the several class action lawsuits---I found them by typing the model number and lawsuit after it on Google.
I know I am not giving you good news but I know this set.
If this information has been helpful for you, please take a minute to give me a vote here--I do this here for free.
If you have any questions or need advice reply to this post here.
Pretty much, surfed the internet, and found out that the common problem is the light engine, not the lamp. E-mailed Hitachi and also spoke with a service tech, who actually told me, he has replaced quite a few light engines for Hitachi 50" LCD TV'S. Also, there is a lawsuit against Hitachi regarding the defective light engines. But yet they are still selling tv's without admitting to the defect. Having my tv checked out through the service tech, and then notify Hitachi again for the upteenth time.