Question about Dell 942 All-In-One InkJet Printer

1 Answer

Carrier Jam Carrier shifts from one end to the other making a thumping noise with message "clear carrier jam" I have spoken to 7 Dell technicians online, all have failed to give me a satisfactory reason for this problem, let alone to resolve. Even the user mannual is silent over this issue.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers
Re: Carrier Jam

This happens, when printer is old one or it has either dried ink on carrier stall bar or some obstructions. Move the carrier stall manually 3-4 times from left to right and then take a damp cloth and clean the metal bar on which carrier stall moves. If you have kleenex and WD-40 nothing like that. Lubricate the bar, with that or some other lubrication agent. Do it once in a month, if printer is too old and/or u use a refilled cartridge. Dell is great!

Posted on Jan 13, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Dellv305 printer, clear carrier jam. My son pulled the paper out from the bottom of printer. How do i clear carrier jam?

Please perform the steps mentioned in the link below:

Paper Jam

The steps would help resolve the carriage problem as well.

Jun 17, 2010 | Dell 926 All-In-One InkJet Printer

1 Answer

Error message on printer: It says to clear the carrier jam; what is a carrier jam? How do I clear it?

Make sure the paper is out where it was jammed. Unplug the printer from the wall for thirty seconds and plug it back in.

Aug 30, 2009 | Lexmark P6250 All-In-One InkJet Photo...

1 Answer

Carrier jam

From what you are saying you are getting 'clear carrier jam' because of a misalignment. The jam error message is a generic message that applies to a multitude of things. The carrier while is in right, might not be sitting right. A piece of plastic that holds the carrier might be broken or the printhead might be messed up. Anything that causes it to not sit the way it wants will cause that error message.

Feb 10, 2009 | Lexmark X4270 All-In-One InkJet Printer

1 Answer

Carrier jam on dell 924 printer??

eventually I uninstalled it then re installed it and thank god it solved the problem ididnt know it was that easy

Jan 16, 2009 | Dell 926 All-In-One InkJet Printer

1 Answer

Clear carrier jam

Follow the wizard on the following website , to help you to pinpoint the problem


Oct 02, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Dell 924 Carrier jam

Try and manually move the carrier. If it is stuck, dont forcefully move the carrier.

Jul 13, 2008 | Dell 922 All-In-One InkJet Printer

1 Answer

Dell 942 carrier jam

This morning I replaced the cartridges in the Dell 942 printer, they jammed to the left which made a loud grinding noise and the cartridge jam error came on.

I solved the problem by turning the printer on with the top up which moved the cartridges to the right a little so I could reach back, push one down a little manually which freed them to move over to the middle.

Feb 28, 2008 | Dell 942 All-In-One InkJet Printer

7 Answers

Carrier jam on dell 924 printer??

I was able to fix this issue on my all-in-one 944 printer. What happened was that one of the ink cartridge lids had popped open. The hard part was that the carrier was stuck on the far left side, and I wasn't able to pull it over for easer access. However, I was able to fit a finger in and push the cartridge back down. Then when I turned the printer back on the error went away.

Hope this helps

Dec 13, 2007 | Dell 924 All-in-One InkJet Printer

5 Answers

Dell 944 All-in-One Printer - printhead carrier jam

I just found that one of the little feeder rollers (??) on the roller bar has jumped out and is sitting (still attached by its spring) on top of the roller bar. I reckon that's curtains for the printer. Am I right or is it repairable?

Nov 25, 2007 | Dell 924 All-in-One InkJet Printer

3 Answers

Dell 942 All-In-One InkJet Printer

I have had the clear carrier jam problem the past 3months, spoke to over ten technicians but no one seems to have been able to resolve it, let alone clearly explain the cause. But just to say buy another printer.

How many Dell 942 printer am I going to buy!!!!!?????

Sep 09, 2007 | Dell 942 All-In-One InkJet Printer

Not finding what you are looking for?
Dell 942 All-In-One InkJet Printer Logo

198 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Printers & Copiers Experts

Prashant  Sharma
Prashant Sharma

Level 3 Expert

1127 Answers

Rick Johnson
Rick Johnson

Level 2 Expert

84 Answers


Level 1 Expert

3 Answers

Are you a Dell Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides