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Posted on Nov 02, 2009
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Printer not printing over network Lexmark C935 A3 printer. Some one stole the netwok cable when I replaced it the printer is no longer seen on the network. Cannot even ping it from the server. Have checked the TCP/IP settings

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Dave Sargent

Dave Sargent

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  • Posted on Nov 02, 2009
Dave Sargent
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Have you re-installed the printer drivers with the printer reconnected. Some tcp/ip printer drivers will lose their ip settings if the device is disconnected for a set number of reboots. Also, if the DHCP or NAT settings are altered, the device will vanish from the network. Try reinstalling the printer drivers with the printer connected and turned on and the device drivers should detect the printer again and reconnect to it. When the cable was removed, if it was simply pulled out, was any damage caused to the ports the printer was plugged into..? Network ports are fragile and the insertion or removal of a cable connector with just a little too much force can cause damage to the port. Carefully inspect the port both inside and where possible, outside including the electrical connections to the circuit board the port is fitted to.

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