Open your Windows Explorer (My Computer) window. Is the DVD/CD icon there? If it's not there, follow these steps:
Click the following link to download the remove upper/lower filters from the windows registry._
http://tiny.cc/9BV5G (RmvFltrs.exe).
Save the file to the Windows Desktop.
Unzip then,
For Windows XP, double-click the file RmvFltrs.exe on the Windows Desktop to start the installation program.
For Windows Vista, right-click the RmvFltrs.exe file, and choose the "Run as Administrator" option. If a User Account Control dialog box displays the message, "An unidentified program wants access to your computer", click Allow.
Follow the onscreen prompts to complete the installation.
Restart the Computer.
It should work.
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