Question about HP DeskJet 940c InkJet Printer

1 Answer

My printer isn't getting the message

Everything is working and hooked up correctly, except for the blinking cartridge error. Diagnostics show I have the correct software; the printer is installed.
I thought perhaps there is a physical problem inside the printer, since everything checks out. I would like a diagram of the inside of the printer if anyone has it. Thanks

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has answered 20 questions.

  • Expert
  • 89 Answers
Re: My printer isn't getting the message

I am not sure if you have tried this but fist try another ink cartridge the one you have may be defective.

If that did not work it could be that you need to clean the carriage that the cartridges are held in. You can do this with a lint free cloth and a little rubbing alcohol. Try cleaning off all the metal connectors inside that carriage.

Posted on Jan 03, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

My printer show b200 error why?

Hello,error your printer shows is an ink cartridge error and it comes up when the chip on the ink cartridge isn't being read correctly or the chip is faulty. Make sure the contacts on the cartridge are clean and re-seating it will also help, but in most cases new cartridges are needed.


Jun 29, 2011 | Printers & Copiers

1 Answer

My printer has not been hooked up for a good 6 months. I recently installed it again on a brand new laptop, and everything installed correctly however when I send a print job to it, the pages come up...


When the printers are out of action for a while and since its alcohol based ink it tends to evaporate and glogg the head or ink!The best thing to do is to get new cartridges or if it has a separate printhead replace it!!

Hope it helps!!

Apr 02, 2011 | HP Photosmart C4180 All-In-One InkJet...

2 Answers

New black cartridge wont print


check expire date on cartridge
perhaps you need to replace it
or clean it from maintenence menu
of your printer

In case I had help you pls vote me

Nov 06, 2010 | HP J4680 Office Jet All-In-One Printer

1 Answer

7310 All In One - running windows 7 64k OS problem: error blinking msg: error remove and check color cartridge. This is a fairly new cartridge, I have removed color cartridge rubbed it on a damp cloth -...

you need to change it, maybe you damaged it while trying to get it working. the clearly shows a faulty cartridge remember it can be faulty even as new or from the box

Oct 27, 2010 | HP OfficeJet 7310 All-In-One InkJet...

2 Answers

How to reset ink levels from HP J4580 printer refilled 901 wont show ink level comes up as empty

slowly off and on the printer for five times without cartridge, printer saves data of cart of last 5 only so next time it reads full ink..

Jan 10, 2010 | HP OfficeJet J4580 All-In-One Laser...

2 Answers

I am receiving the ?Print cartridge problem-[Tri-Color] refer to device doc. to troubleshoot.? Error message on my Hp j4580. There is no help in doc and nothing I?ve tried (cleaning etc.)works. Should I...

I had the same problem. I called hp and spent an hour running through the troubleshooting things that I'd already done. They ended up sending me a new ink cartridge, and surprisingly, it worked. For some reason, the printer refused to recognize a nearly full ink cartridge. Go figure. It seems to be working for now, but it's a huge waste of ink and money. If you have the patience for it, call hp and see if they will replace your cartridges.

Sep 23, 2009 | HP OfficeJet J4580 All-In-One Laser...

3 Answers

J4580 Print Cartridge Problem:[Tri-Color]Refer to Device Documen.

hi i dont have the tricolor cartridge in my hp 5610 and i want to work only with black cartridge and my printer says there is no cartridge on the left , is it posible to solve this problem and work with one cartridge only ? i can print but copy and fax doesnt work . thanx

Jul 27, 2009 | HP Officejet 5610 All-In-One InkJet...

2 Answers

Print cartridge problem: tri-color

lestave my j4580 trouble lt says ck blk cartrige

Jun 09, 2009 | HP OfficeJet J4580 All-In-One Laser...

Not finding what you are looking for?
HP DeskJet 940c InkJet Printer Logo

23 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts


Level 3 Expert

93861 Answers


Level 3 Expert

7983 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides