Question about Microsoft Xbox 360 Console

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Dashboard will not load

After installing the update from the COD4, game my dashboard will not load. When I turn on the Xbox, in the top left corner of the screen it says . In the center of the screen it says connecting, but never makes progress even after an hour. The background picture loads, but it will never load the dashboard. please help

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Re: dashboard will not load

Microsoft is having server problems, everyone is having trouble.

Posted on Jan 04, 2008

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3 Answers


Try to clear your system of the most recent patch:
"Solution 6: Delete and then re-download system updates
To delete and then re-download the system updates, follow these steps.
Note These steps delete system updates that are installed on your Xbox console.
  1. Press the Guide button and then select Xbox Home.
  2. Select settings and then System.
  3. Select Storage.
  4. Highlight your storage device (but do not press A to select it).
  5. Press the following buttons in the following order:
    1. Left bumper
    2. Right bumper
    3. X button
    4. Left bumper
    5. Right bumper
    6. X button
  6. On the Delete System Update screen, select Yes.
  7. After your Xbox console restarts, select OK to download and install the system update.
  8. After the system update is installed, re-download your Xbox Live profile and try to sign in to Xbox Live."

You may also be out of hard drive space if you're using a 4gb internal model Xbox 360. If you haven't already, find yourself a compatible USB thumb drive to insert, format and use as added memory.

Sep 07, 2014 | Microsoft Xbox 360 Console

1 Answer

Crashing after the most recent Xbox live update

Power off the xbox 360. Hold down the sync button and power on the unit, don’t release the sync button until it’s loaded all the way to the dashboard.
Press the following key combination

Left Trigger, Right Trigger, X, Y, Left Bumper, Right Bumper, Up, Left Bumper, Left Bumper, X

This should give you a dialogue asking whether or not you want to reset your system to factory default settings.

May 30, 2010 | Microsoft Xbox 360 Console

1 Answer

Update failed


There is something wrong with either your network settings on the X360 or the router/modem.

The easiest way to solve this is to download the update and install it via disc, then restore factory defaults(Initail setup) on the X360 and also reset your router/modem and if you are using a router then set the X360 in DMZ mode on the router by entering the IP address of the X360 in the router settings, this will give you FULL access to the internet for updates and gaming without being stuck behind a firewall.


Aug 12, 2009 | Microsoft Xbox 360 Console

1 Answer

My new xbox just got it for christmas is freezing

Right, lay your Xbox360 down dont keep it upright, try installing COD4 to your hard drive then once installed go into you game library and click on cod4 and click play from hard drive ( and if you dont know how to install games to the hard drive make sure your xbox isnt on automatic start when a disc is inserted and put the disc in and when it says play cod4 press Y and then click install to hard drive) hope this helped....

Feb 07, 2009 | Microsoft Xbox 360 Console

2 Answers

Xbox 360 doesn't respond when I select an option in the dashboard

first open the "System" blade in the Xbox 360 dashboard, then go to memory, and press Y on the hard drive to open the "Device Options" menu. Then press the following sequence of buttons: X, X, LB, RB, X, X. You will be asked if you want to perform maintenance on your hard drive and delete all patches. Choose yes. Then restart your xbox To later reinstall the patch, just get on Xbox Live again.

please rate me =]

Dec 08, 2008 | Microsoft Xbox 360 Console

1 Answer

Cant play games on Xbox 360 live

imma suspect its overheating. beings the fact youve experienced the red ring of death in the past. its either overheating or the hard disk is going bad. unless your using a memory unit. then id point the finger at overheating. the x360 is basically a computer. and when the cpu and gpu overheat or experience harsh temperatures they tend to run sluggish and their performance goes down the **** till they cool down or overheat to the point that the system locks up and crashes/hangs. if you can post more info as much detailed as you can i may be able to more help ya!

Nov 12, 2008 | Microsoft Xbox 360 Console

1 Answer

My X-BOX 360 has disk tray errors.


Try clearing the cache....!

To clear the cache on the Xbox 360 do the following:

* Go to the Xbox Dashboard, select the System Blade, and select Memory.
* Highlight the HD symbol and press Y.
* Press X, X, Left Bumper, Right Bumper, X, X.

You will see a confirmation message to confirm system maintenance, proceed.

Clearing the cache on the Xbox 360 is a fairly simple process, and can be useful if the system seems sluggish, unresponsive, or you just need to get rid of a game update (for whatever reason).

The most important part of clearing the cache is knowing what to expect. All downloaded game updates will be removed. So if you have downloaded an auto-update for a game, in order to play it on Xbox Live you will need to re-download it.

User game saves, profiles, demos, videos, etc. are not deleted during the process.


Jun 03, 2008 | Microsoft Xbox 360 Console

1 Answer

Gold trial

You will need a gold subscription to play games on xbox live.

May 14, 2008 | Microsoft Xbox 360 Console

1 Answer

Freezing In Game

just happened to me and you need to call there support center because some files may be corrupted on your hard drive the number there is 1-800-4myxbox

Jan 17, 2008 | Microsoft Xbox 360 Console

1 Answer

X-BOX 360 not playing games

Are you sure that in the system settings the xbox is set to Load game instead of boot to dashboard? This will be located on the blade on the far right of the dashboard. If no help, try this: First, a stupid step - Make sure a compatible game disc is in the xbox, and turn it off. If it continues to boot to dashboard upon powering up, you could always try removing the system updates by: 1. Turn the console off 2. Press and hold the small sync button on the front of the console (the one you use to connect new controllers) 3. Turn on the console whilst still holding the sync button 4. By the time it has booted to the dashboard, the updates should be cleared. As the first version of the dashboard did not have the option to boot to dashboard by default, game discs should start normally now. If this is the case, feel free to re-download the updates from xbox live. Hope this helps!

Jun 11, 2007 | Microsoft Xbox 360 Console

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