Question about Dell Wireless Keyboard Optical Mouse w0147

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Dell optical mouse quit working

All of a sudden my optical mouse quit working. I tried rebooting and have checked all the cables, but still no luck. Did my mouse just die?

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Re: Dell optical mouse quit working

I found the solution!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I had the same problem and I had an idea of what it was and sure enough i was right......Check your updates/installs from microsoft. Look for "Update for window Vista (KB938371)"....this update will disable your mouse! If its installed you cant uninstall it by going into control pannel and uninstalling it. The way I found to get rid of it if its installed is to do a "Restore Point". Restore to an earlier date. You may have to "restore" a day or two earlier from when it was installed. I tried a "restore point" on the same day but an hour earlier, didnt work...took me two days prior (restore) for my mouse to work again. Dont forget to turn off "automatic update" so as it doesnt install again and your back to this. Im going to spread the word as much as possible and contact Microsoft of this, hopefully they put out an update for this B.S. I went through a lot of research to figure this out and a lot of trial and error, please pass it along

Posted on Apr 20, 2008

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Re: Dell optical mouse quit working

Try pressing Ctrl key. I had same prob after wiping down keyboard with machine on. Stupid I know. Wireless mouse quit working. Replaced battteries. Pressed reset button on mouse.
Pressed connect button on USB receiver, Still NADA.
Figured I pressed a wrong key on wipedown. So, started pressing keys. Ctrl key got 'er a workin'. As you can tell,
I am not a computer whiz. Quit laughin' you Nerds !!!

Posted on Mar 27, 2008

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Re: Dell optical mouse quit working

This might sound very obvious, but have you replaced the battery?

Have you tried resetting the mouse and the USB receiver?

Posted on Jan 03, 2008

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