you will want to llok in the back of the freezer section and make sure the coils are not frozen or make sure you do not have frost on the back wall.....
while your back there hold the door switch closed listen for the fan to make sure you have proper air flow thru the unit
next close the freezer door and see if you can feel the air in the aupper left corner
this model tend s to loose its defrost
that link will take you to a parts store and a visual breakdown your looking for the control section
part 13 adaptive defrost,, this os more than likely yhe culprit,, they short when get to moist
this unit should go into defrost, by pushhing the door switch 5 times very quickly
if it does not work im pretty sure its the board
hope thius helps
have a grteat day
Was this helpful?
Yes
No
1 person thought this was helpful
Asker's Testimonial
"
Very helpful! I have frost build up on the back wall of the freezer and no air flow into the refrigerator.
" - r_conn1
Popular Solutions for Jenn-Air JCD2389G Side by Side
our jenn air refrigetator coil is freezing and refrigerator side does not stay cold. If we unplug...
(More)
our jenn air refrigetator coil is freezing and refrigerator side does not stay cold. If we unplug and defrost the freezer, the refrigerator will stay cold for about a week. what part is needed to fix our problem? Our refrigerator model # is JCD2389DE
rust stain spots all over the fridge. front and side. could it be because the stove is next to it?...
(More)
rust stain spots all over the fridge. front and side. could it be because the stove is next to it? the fridge is texture finish. this started happening within the last year.