The printer is on and when I send documents to

it means that the printing order for the memory for the printer is full
go to control panel , go to printers and hardware , click on printer right click and it will show a section see what is printing
high light each line and delete that takes away the priority of the stack until there is nothing left to print and the printer should again print at the next selection you make
How the program works is this
there is a small memory in the printer and a large one in the pc
when you have data that is to be printed, the pc sends the data until the printer memory is full at which stage the printer starts to print. new data is sent as memory space becomes available until the document is printed
when different data is requested to be printed or there is a hiccup in the process the pc looses the priority in the print list ( page number or new document)and so backs up that memory and becomes blocked
by going into the pc in the printer hard ware and deleting the printing waiting to be processed your are unblocking the process and allowing the pc to again move data to be printed

Microsoft Office allows you to send documents by email. In newer versions of Word, click the round icon in the upper left corner. Click Send, then select how you want to send the document.

Hi , have you configured the printer as "default printer" ?
Might still be 'document writer" so sending job to the wrong device
Consult the printer applet within control panel or start menu

Remove data cable, swith on the printer waint and see is there any print out coming? if internal page is printing replace microswitchs mounted on Farmatter.
Only from system getting print outs clear all pending jobs, then check..

Faxes machines are capable sending and receiving data documents. First the sender sends to another machine details providing the return addresses. Requetsing the receive to reply the to the fax also requires providing fax numbers.

This is usually caused by data within the print job. Microsoft Office sends paper size and job data with each job. Clear all print jobs in the computer sending the job.(Start/Printers/double click the canon printer and delete all jobs in the print que. Clear the Canon by off/on. Open a program and print a standard letter size document to test. This can be corrected by going to the page/document setup choices under "File" or the Ball in MS Office. Usually this is set to A4 or Bypass by mistake within the application.
Thanks

I would see what kind of data is being sent to the printer. If the spooler is trying to send some data to the printer that is outside of its limits, even a page break missing, it will do this. Also see how much data it is trying to send to the printer. If it overwhelms the printer, it will just give up until the spooler stops sending requests.

Can you send me a "print to file" of the failing document.

At first blush it can be either of two things.

1) The preceding print job did not properly clean out the printer's memory.

2) The new print job, has data or a busted escape command in it that is being treated as printable data.

Send the print file to [email protected] and I'll read through the document header to see what's going on.

Don

my printer, I got error of "PC cannot send data to printer. Please check power and printer cable connections and retry printing". Please help me.

I must tell you that this is not a printer issue, since printer does not have inbuilt fax capabilities....Actually you are trying to send fax from the computer using a Data Fax Modem. Printer just used for scanning and printing documents for fax...

1. Please check if your computer have Fax modem.
Look at the back of the system tower, if you see a phone jack port (probably two of them).

2. If yes then , you need to have a telephone cable directly from wall (not the ethernet cable coming from DSL modem), fax works on analog signals which is possible only from telehone line.

If your phone line is working, there is no chance the it will give you error again for NO Dial tone