Question about Canon Pixma MP500 All-In-One InkJet Printer

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Canon Pixma MP500

Can you please help me to install my Canon PIXMA MP500 onto my new computer with Vista. It was working on my old XP machine perfectly, however it comes up with "known compatibility issues" with the cd rom when i try to install it. I have been to the canon website and downloaded drivers - still NOTHING! I plug the cable into the USB slot when it tells me to however nothing happens not even a glimmer of hope, not even a sound that anything is doing ANYTHING!! - very frustrated

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  • VistaNewbie Jan 06, 2008

    I am also having the same problem and have not attempted to try and remedy it yet. My question is...what do I do first? Do I install the softwear and then download the driver....before plugging the printer in? or vice versa?

    Any help would be greatly appreciated....

  • Anonymous Jan 07, 2008

    pixma MP500

  • Anonymous Jan 30, 2008

    CamWilliams- same problem

  • Anonymous Feb 05, 2008

    I purchased a new DELL desk top with Vista. However the software will not load up properly on the Vista operating system.

  • Anonymous Feb 07, 2008

    I just purchased a hp lab top and I too am having the same compatibility problems with my mp500 printer and Vista software.

  • nengc Feb 09, 2008

    I have the same problem. I bought a new laptop with vista and I can't install my canon mp500 printer because it is not compatible. I tried the link given below but didn't work. Thanks.

  • zoytl Feb 27, 2008

    Same prob. Had Canon tech. support walk me through an uninstall and reinstall, vista appears to recognise printer and shows as default and ready, still won't print.

  • ewamedhector Apr 21, 2008

    DONT FIND THE DRIVER

  • Step by step May 16, 2008

    I downloaded the drivers for Vista, and the basic printer worked fine. However, when I installed the programs associated with the printer I ran into problems. I lost the mouse pointer on Windows Media Center and on Age of Empires III, and Enternet Explorer pages loaded very slowly.

    So I am now running without the associated Canon programs.

    It's a real shame, because this was the best printer I've had in the past 15 years.



    Don

    Toronto

  • Anonymous Jun 28, 2008

    MP500 DRIVER NOT WORKING ON VISTA

  • altonkelly Aug 06, 2008

    Can you please help me to install my Canon PIXMA MP500 onto my new computer with Vista. It was working on my old XP machine perfectly, however it comes up with "known compatibility issues" with the cd rom when i try to install it. I have been to the canon website and downloaded drivers - still NOTHING! I plug the cable into the USB slot when it tells me to however nothing happens not even a glimmer of hope, not even a sound that anything is doing ANYTHING!! - very frustrated

  • altonkelly Aug 06, 2008

    I have the same question! Can you please help me to install my Canon PIXMA MP500 onto my new computer with Vista. It was working on my old XP machine perfectly, however it comes up with "known compatibility issues" with the cd rom when i try to install it - very frustrated



  • altonkelly Aug 06, 2008

    I have the same question! Can you please help me to install my Canon PIXMA MP500 onto my new computer with Vista. It was working on my old XP machine perfectly, however it comes up with "known compatibility issues" with the cd rom when i try to install it - very frustrated



  • altonkelly Aug 06, 2008

    I have the same question! Can you please help me to install my Canon PIXMA MP500 onto my new computer with Vista. It was working on my old XP machine perfectly, however it comes up with "known compatibility issues" with the cd rom when i try to install it - very frustrated



  • VistaNewbie Dec 19, 2008

    I don't know how I did it...but it now works! I did install the software and then a message came up that there were issues and then decided to not touch my computer for fear doing something wrong.
    That was last month...
    I have no clue as to what I did....but it does print and I have Vista.
    Fingers crossed....


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This is the start of the fun with vista. I gives the error message "known compatibility issues" with any none MS software. It does give you the option to install anyway. Do this before plugging in the printer or vista will install it's own driver and it wont work.
the software will tell you when it is safe to plug in the printer.

you can get the vista driver @:
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=11995

Posted on Jan 05, 2008

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This product can be used with Windows Vista.
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  • The Windows XP drivers for your product cannot be used under Windows Vista.
  • Easy-WebPrint and PhotoRecord do not support Windows Vista.
Upgrading from Windows XP to Windows Vista :
Before upgrading your OS from Windows XP to Windows Vista, delete / uninstall all the Windows XP driver software first; then, upgrade the OS to Windows Vista and install Vista driver software.
If you have already upgraded your computer's OS to Windows Vista :
Delete / uninstall the Windows XP drivers before installing Vista drivers.

I hope it helps!!!

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his product can be used with Windows Vista.
  • To use it with Windows Vista, install the software for Windows Vista.
  • The Windows XP software for your product cannot be used under Windows Vista.
  • Easy-WebPrint and PhotoRecord do not support Windows Vista.
Upgrading from Windows XP to Windows Vista :
Before upgrading your OS from Windows XP to Windows Vista, delete / uninstall all the Windows XP software first; then, upgrade the OS to Windows Vista and install Vista software.
If you have already upgraded your computer's OS to Windows Vista :
Delete / uninstall Windows XP software before installing Windows Vista software.
You can download from
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