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Can you get into safe mode? When you're starting the system, you should see a Dell screen. As soon as that screen disappears start tapping on the F9 key until you see a Windows menu. From that menu - can you select either "last known good configuration" or Safe mode? If you can get into safe mode or "last known good configuration" then it sounds like you're working with an Operating System issue. If you cannot get into either of these - you're either looking at a serious Operating System problem or a hardware issue.