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I would not have believe this if I have not actually experienced it. Today, my Canon PIXMA MP470 started feeding my paper crooked, to the right where the feed roller is located. Did some research and found numerous people discovered foreign objects inside their printers. Since I had tried numerous other solutions, such as maintenance cleanings from the printer control area. I decided to unplug the printer, turn it upside down and shake it, hoping to dislodge a foreign object. It didn't work. I then took compressed air and sprayed vigorously inside the printer, and tried it again. It didn't work. I then took some card stock (the type used for making greeting cards), put it into the printer and began printing a word processed document - just something to get the card stock to enter the printer. I manually forced it into the printer as it started to print, then after the card stock was about two inches into the printer I manually pulled the card stock back, and THERE IT WAS! My memory card insertion slot protector from my netbook! Thank you Jesus! It is a small piece of black plastic that had fallen from the top of my printer, where I had foolishly placed it while I was using the memory slot in my netbook. Printer works great again! I hope this helps someone!
I fixed the problem with the machine not grabbing the paper.....I simply opened the main lid and then reached in and pulled out the triangular insert (DRUM?) and then when you look inside all the way to the bottom....you will see the rubber tongue that actually grabs the paper.....more than likely it will be dried out or dirty. If you clean it VERY carefully with a soft moist towelette maybe very little soap....it should clean back to grabbing again...of course I went another step forward and put Take Hold fingertip grip and massaged it into the rubber.......been working great ever since. Thicker stock I have to help with my finger.....but all regular stock should work just fine.....
I have had this happen to several people and also to me. What I did is to take a sheet of Card Stock (Heavy Paper) and put it through the feed putting pressure on the Card Stock and pressing on the feed button. What happens is that a piece of the jammed envlope or document gets caught in the feed way and will not allow the document or envelope ( in your case) to pass. It should solve your problem if it works. Bud