Question about Pentax Optio S50 Digital Camera

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Les extended, screen remains black

With battery fully charged start up sound plays, green light in on/off button displays, picture viewing screen remains dark and extended lens system remains in "stuck open position", black plastic lens cover slides easily open and closed. Lens system stuck open during photo session.

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Re: Les extended, screen remains black

Tuen on camera then press display a few times. it sounds like the display is just turned off. the lens system should be open.

Posted on Apr 21, 2008

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I put in my battery after charging and the camera opened but it will not take pictures. The lens will note retract. when I press the on button the green light comes on but the camera buzzes and nothing...

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I don't know exactly which one on your camera... sometimes the up button, sometimes there is a little symbol.

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Sounds like you might have accidentally turned the display off. Turn on the camera and press the DISP button once on the back of your camera.

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1 Answer

Unable to take Pictures

So, you're using Ni-MH batteries already, once you've turned it on and then you have to press on the PLAY button to view pictures, i need you to double check the battery type option of your camera by doing the steps below:

- Press MENU
- Scroll to the right until you are in SETUP 2
- Go down to Battery Type
- Switch it over to Ni-MH (for Rechargeable batteries)
- Select Alkaline (for Non-rechargeable batteries)
- Press MENU/OK for changes to be saved

Turn off camera for a few seconds so settings will be refreshed.
Turn on camera without pressing on the PLAY button to double check if it works.

If it does not work still, try to turn on again camera and immediately press on PLAY button to view pictures. Try to press again on PLAY button so you'll be on the mode to
take a picture.

If it still does not work, can you please try Non-rechargeable batteries (Alkaline) with your camera if it won't work with the Nickel-metal Hydride (Ni-MH) Rechargeable batteries.

Make sure you have set properly the battery type of the camera under SETUP 2 for Alkaline.

Turn off camera for a few seconds so settings will be refreshed.

Turn on camera without pressing on the PLAY button to double check if it works.

If it does not work still, try to turn on again camera and immediately press on PLAY button to view pictures. Try to press again on PLAY button so you'll be on the mode to
take a picture.

If it still won't work, then you have to send the camera for Repair.

Register camera online:
- Go to
- Click on Customer Service
- Register under Option 2 Box
- Fill out the required info
- Read instructions
- If website asked you to upload a receipt, just skip that
step and leave it blank
- Take note of the ASC address and online ticket number
that will be generated at the last step
- Turn-Around-Time will be 7-14 business days

Do the following:
- Include a copy of receipt in the box to avail of the warranty
- If you don't have any receipt, include a copy of credit/debit card statement/cancelled check that was used to purchase the camera
- Exclude all accessories when sending camera for repair
(No batteries, memory card, strap, cables, manual, CD)
- Write the online ticket number on top of the box
- Use another box and sealed it properly to avoid damages during shipment
- Check repair status using Online your zip code and phone number as you proceed on the Repair status of the website

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