Question about Canon PIXMA MP830 All-In-One InkJet Printer

1 Answer

Saying that paper is stuck

I was scanning and then it stopped and said that there is documnet in ADF. I press ok to clear it, and there is no paper there, but it keeps saying that. What can I do?

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  • Anonymous Feb 07, 2008

    Several others have reported this problem, including me, but it's under different headings. Most can be seen at:
    http://www.fixya.com/support/t194003-sud...

    Don't get too hopeful. The only solution Canon proposes is to pay to fix it or pay more to get another one of THEIR printers.

  • Technovice58 Feb 07, 2008

    Several others have reported this problem, including me, but it's under different headings. Most can be seen at:
    http://www.fixya.com/support/t194003-sud...



    Don't get too hopeful. The only solution Canon proposes is to pay to fix it or pay more to get another one of THEIR printers.

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1 Answer

Open the back door under the rear feed-in slot and check for distorted paper there.
I reuse the backside of lots of paper so sometimes get it jambed up back there.

Posted on Jan 05, 2008

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1 Answer

Error message with canon mx410 "cannot scan from adf"


I fixed this by changing the Copy Intensity from Auto to Manual
I had the same paper jam (caused by pressing Stop during a page going into the ADF), but I had pressed OK as instructed and the page was auto fed back out again. Then I couldnt copy from ADF after that.
I tried everything, and then started to retrace my steps of all the things I might have tinkered with to try and get the copying working in the first place, before the paper jam.
Then I remembered I had set the Copy Intensity from Manual to Auto (thinking Auto is always best). With hindsight, it now makes sense for it to be manual with the ADF as otherwise how would it load a page, use it to set auto density, and then reload it again for the actual copy to occur. This happens okay on the flatbed scanner as it can scan a little, work out the settings, and then scan for real.
Copy Intensity is reached on my Canon MX from the Menu button at the bottom left of the front panel. - Then press the right arrow twice to get to Color Intensity. - Hit OK. - Then right arrow from "Auto" to "Manual Adjust"- Then pick a setting or leave it as half-way between light and dark- Press OK
Now every time my ADF copying works a treat. Thats what I get for tinkering in things I didn't need to change in the first place. I was just trying to get a quick copy going from ADF to paper without saving a file up on the computer and then printing.

Aug 09, 2012 | Canon Pixma MX410 All-In-One Printer

1 Answer

Trying to fax, scan or copy and anytime I try the erro message Document in ADF press OK to discharge document


Hi sdrnjen977,

Here's what you can do to address the issue and clear error message: Document in ADF.

If you press the Stop button during scanning, Document in ADF. Redo operation after checking document in ADF and pressing OK. appears on the LCD. Press OK button so that the remaining document is automatically fed out.

Removing the jammed document from the Document Tray:

1. If printing is in progress, press the Stop button.

2. Turn off the machine.

3. If a multi-page document is loaded, remove any pages other than the jammed page from the ADF, then open the Document Feeder Cover.

4. Raise the Paper Release Lever, then remove the jammed page from under the roller to the Document Feeder Cver side.

5. Pull out the jammed document from the ADF.

6. Press down the Paper Release Lever, close the Document Feeder Cover, then turn on the machine.

Removing the jammed document from the inner side of the Document Cover:

1. If printing is in progress, press the Stop button.

2. Turn off the machine.

3. If a multi-page document is loaded, remove any pages other than the jammed page from the ADF.

4. Open the Document Output Slot.

5.Open the Document Cover.

6. Insert your hand into the Document Output Slot, then while pushing up the paper output rollers inside the Document Output Slot with your fingers, pull out the document from the inner side of the Document Cover.

7.Close the Document Cover.

8. Close the Document Output Slot, then turn on the machine.

Hope this helps.

Thank you for using FixYa.

Jun 30, 2011 | Canon PIXMA MX860 OFFICE AIO-2.5IN LCD...

1 Answer

I have replaced the imaging unit and it still asks for a new one how do i reset it


folow the steps please:

Checking replaceables

If you experience frequent paper jams or printing problems, check the

number of pages the machine has printed or scanned. Replace the

corresponding parts, if necessary.

1. Press Menu until System Setup appears on the bottom line of the

display and press OK.

2. Press the left/right arrow until Maintenance appears and press OK.

3. Press the left/right arrow until Supplies Life appears and press OK.
4. Press the left/right arrow until the item you want appears and press OK.

• Supplies Info: Prints the supply information page.

• Total: Displays the total number of pages printed.

• ADF Scan: Displays the number of pages scanned using the ADF.

• Platen Scan: Displays the number of pages scanned using the

scanner glass.
• Imaging Unit, Transfer Belt, Fuser, TransferRoller, Tray1

Roller: displays the number of pages printed each item.

5. If you selected to print a supply information page, press OK to confirm.
6. Press Stop/Clear to return to ready mode.

when you reach the imaging unit reset it then try, it should work then

May 19, 2011 | Samsung CLX-3175FN Printer

1 Answer

Canon mx320...i dont have a document jam but error message keeps saying remove documnet from adf file and eject documnet..i have checked all of my connections and turned the power off and on ..removed...


on the top of your printer, the ADF section (Automatic Document Feeder) where the documents is feed to for faxing, check if there is a paper stuck in it.
or better open the ADFcover and examine a latch switch make sure it is standing up right.

Feb 28, 2011 | Canon PIXMA MX320 Color USB InkJet Printer

1 Answer

Cannot clear paper jam


Paper Jams in the Automatic Document Feeder
If you're loading legal-size paper, insert only 10 sheets at a time to prevent paper feeding problems.
If paper jams inside the ADF, clear the jam and reload the paper as follows:
1.
Open the ADF cover and remove any jammed paper.

Caution:
Do not try to remove the paper without opening the ADF cover first, or you could damage the mechanism.
2.
Press OK, then select Yes and press OK to clear any messages on the display screen.
3.
Reload the paper. Make sure the corners of the paper are not bent, folded, or curled up.

Jan 11, 2011 | Epson WorkForce 600 All-In-One InkJet...

2 Answers

I have a Cannon Pixma MX320 all in one printer and I cant get it to stop saying document in ADF


Issue: ERROR LCD: DOCUMENT IN ADF
Solution: Remove foreign object from the Automatic Document Feeder (ADF) - MX310
Check the Automatic Document Feeder (ADF) for obstructions
Follow this procedure to check the ADF for obstructions. You do not need to turn off the power when clearing document jams.
Document jams in the ADF (Document Tray)
  1. Press <Stop/Reset>.

  2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.

    openfeeder.gif


  3. Remove the jammed page from under the roller to the Feeder Cover side.


    remjammed.gif
  4. Pull out the jammed document from the ADF. If the document cannot be easily pulled out, proceed to section Document jams in the ADF (inner side).

    pullout.gif

  5. After removing the jammed document or if a document is not jammed, check the document feed area to make sure there is no foreign material. If you find foreign material, carefully remove it.
  6. Close the Feeder Cover.

    Note : If documents remain in the ADF after pressing the Stop/Reset button during scanning, "DOCUMENT IN ADF" appears on the LCD. Press the OK button so that the remaining document is automatically fed out.

    When rescanning the document after clearing the error, rescan it from the first page.

    Note: The document may not feed properly depending on the media type, or your environment, such as when the temperature and humidity are either too high or too low.
    In this case, reduce the number of document pages to approximately half of the loading capacity. Another alternative is to scan from the platen glass
    .

  • If documents remain in the ADF after pressing <Stop/Reset> during scanning, [Document in ADF] will appear on the LCD. Press <OK> so that the remaining document is automatically fed out.
  • When rescanning the document after clearing the error, rescan it from the first page.



Document jams in the ADF (inner side)
  1. Press <Stop/Reset>.

  2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.


    openfeeder.gif
  3. Raise the paper release lever (A) then remove the jammed page from under the roller to the Feeder Cover side.

    remjammed.gif

  4. Open the Document Cover and pull out the document from the inner side.

    opendoccover.gif

  5. Close the Document Cover.

  6. Close the Feeder Cover.

    Note: When rescanning the document after clearing the error, rescan it from the first page.
Document jams in the ADF (Document Output Slot)
If the document is jammed in the Document Output Slot, pull it out.
pulloutofslot.gif Note: When rescanning the document after clearing the error, rescan it from the first page.


Trust this is helpful. Please vote. :)

Dec 12, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

My mp830 prints and scans fine, but it won't scan dual side. it scans the first side, then starts to pull the paper back the other way, but it only goes a little ways (1-3") then the paper stops, like it...


Close the inner cover, and press the OK
button to clear the error. The paper being
printed at error occurrence will be ejected
without printing the remaining data for the
ejected paper, then printing will resume from
the next page.

Oct 11, 2009 | Canon PIXMA MP830 All-In-One InkJet...

3 Answers

Canon MX330 - trying to use ADF. No doc inside on


Canon Pixma MX330, ADF error, Code : 2,103,0
Here's what I found. There were no stuck gears or pieces of plastic caught anywhere.
The ****** can still feed paper, except for (consistently) the last page -->error/stuck.
1) In order to CLEAR THE ERROR you need to do two things
a) & b):
a) Press OK, WITH THE HOOD OPEN, with a piece of paper loaded in the ADF, being careful to grab the paper manually as it comes out of the bottom of the hood.
b) Windex the strip of glass surface which sits under the ADF next to the platen. This needs to be done with attention to minute detail, and a bright LED flashlight; since ink smudges off of documents and collects on the glass with alarming frequency. The machine may think these smudges are caught/jammed paper.
2) In order to SCAN a stack of paper, add one blank sheet to the bottom of your document. This page will be the one that
fails to clear the ADF, generates an error, and must be manually cleared before the next job.
The rest of your pages will have already scanned.

Repeat Every Time You Use it

Sep 11, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

My CANON PIXMA MP530 is showing the alarm, "Document in ADF."


Open the top cover of the ADF and look for a rectangular hole with a lever stuck down. That lever should only go down when a paper is placed in the feeder, and sometimes they get stuck in the down position. A bent paper clip might help you lift it gently...

Jun 30, 2009 | Canon PIXMA MP530 All-In-One InkJet...

2 Answers

ADF paper jam, when there is none


If you are receiving an Error Code 103 or a Paper Jam error, but there are no pages in the ADF (Automatic Document Feeder), follow the steps below:
  1. Close the scanning application (such as PaperPort)
  2. Turn off the scanner and the computer
  3. If you have a combination ADF with a Flatbed scanner, unplug the ADF cable from the base of the scanner
  4. Plug the ADF cable back in
  5. Turn on the scanner power
  6. Turn on the computer
  7. Try scanning again
For a Paper Jam or Error Code 103, make sure that the ADF cable in the rear is connected to the scanner base. Check the flatbed to make sure that it is clear. A page incorrectly placed on the flatbed may interfere with a page feeding through the ADF.

If your scanner stops scanning due to a paper jam in the Automatic Document Feeder (ADF), a warning dialog box appears after a few moments.

To clear a paper jam:
  1. Open the Automatic Document Feeder cover.
  2. Remove the jammed paper and close the cover.
If you are receiving a paper jam error, or if the scanner is running continuously, check to make sure the paper sensor arm is not stuck down.
  1. Open the Automatic Document Feeder cover.
  2. Look for the small black plastic arm
  3. When you press on this arm, it should move freely up and down
  4. If the arm is stuck down, please contact Technical Support for troubleshooting options
  5. Close the ADF cover.

May 26, 2009 | HP Scanjet 8350 Flatbed Scanner

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