We have plastic form to scan slides, no matter where we put it the preview on epson 1670. help

I had exactly the same problem after moving my scanner to a new location, even though it was locked... it happened blank scanns, so I was about to go get my self a new scanner.
What I did was to get a cotton pad, put alot of alcohol on it and clean both sides of the connection usb cable in/out and then let it dry. Also I unistall all the epson scanner applications and reinstall with the new driver epson 12699.
It worked perfect, try it you have nothing to loose.

I can not copy scanned pictures from my epson perfection 1670 scanner from windows xp. Everything works from taking the scan and putting into a folder to be copied. When I bring this folder up to copy a blank 4"x4" or so window shows. I've used this scanner for 2 years or more and have had no problems till now.

Epson PERFECTION 1670 AC Adapter driver download

Make sure the rectangular slots at either end of the film frame are not obstructed or covered in any way. When I attempted to scan color negatives I had the same darkness problem in the scanned image. When I cleared those rectangular slots, everything was fine. I hope this helps.

Hi
Please reinstall Epson Scanner software it will solve your problem
Thanks

Same Problem (WinXP System). I found leaving it off when not using it fixes my problems. (Its like the scanner light overheats or overloads the light receptors and it just sees white from then on, no matter what you do on the pc side of things). Other problems while stumbling into this "fix" include WIA drivers loaded which will stop scanner working properly, and finally scanner drivers seemingly working when USB cable in connected to another port other than what it was installed on but no image is shown (Not 100% sure if it was same problem as detailed at top)

Here's what Epson tech support sent me about this problem:



Thank you for contacting the Epson Connection.

The error you are receiving may be from the twain driver but also the
Scanner itself. Please have your scanner checked with a technician. You
may
find the neares one by clicking on the link below.

http://www.epson.ca/cgi-bin/ceStore/support/SupportIndex.jsp?BV_UseBVCookie=yes


If you require further assistance with this particular issue, please
ensure
all of our previous correspondence is contained in your reply, so we
can
better track the history of this issue.

If you have a different issue, please submit another E-form via our
website
(http://www.epson.com), and we will respond in a timely manner. Thank
you
again for contacting Epson.


Patrick H
Epson Connection

Please do the following to scan slides or negatives in manual mode of the Epson TWAIN:
For scanning transparencies in HOME mode - for EPSON SCAN models, not Epson Twain/Manual mode models.
1) In the program you are working from, begin the scanning process. If working in FULL AUTO MODE as the scan begins click PAUSE or CANCEL, then change "Full Auto Mode" to "Home Mode".
2) You will now see all Epson Scan settings displayed. If the scanner has not previewed automatically, click the large preview button to get a visual of what is on the scanner.
3) Ensure the settings on the Epson Scan are correct for what you wish to scan. For example, the DOCUMENT TYPE for transparencies must be either "Color negative film", "B&W Negative Film" or "Positive film"*.
* FILM here indicates that the item being scanned is transparent to light; this setting is also used for slide scanning. Positive indicates that the image is in true colors (ie the grass is green and sky is blue), whereas negative indicates reversed colors, as produced in some photo finishing processes.)
If the DOCUMENT SOURCE is set for a flatbed related option, ie PHOTO, the scanner is looking for reflective items and will not activate the backlight in the transparency unit. If the DOCUMENT TYPES for "FILM" are greyed out or cannot be selected, close the Epson Scan, reseat the power/communication cable connecting the base of the scanner to the transparency unit, then reopen Epson Scan and try again.
NOTE for PROFESSIONAL MODE users: DOCUMENT TYPE should read TRANSPARENCY for film scans.
4) Ensure the other scanner settings are correct for the type of scan you are doing. For example:
IMAGE TYPE should be color photo for all positive or negative color transparencies, or BLACK AND WHITE PHOTO for monochrome transparencies.
DESTINATION is unimportant, however you should select a RESOLUTION appropriate to what you plan to do with the scans. (There are no hard and fast rules for DPI. As a general guideline, if you are saving scans at original size, a resolution ranging from 400-600 DPI should capture enough information to faithfully record the image. If the slide or negative will be enlarged, you will need to increase this DPI accordingly. We have no means to calculate what your exact needs will be in this situation; you will need to experiment and view the output to gauge the appropriate input DPI from the scanner.)
PREVIEW. If your scanner is doing a THUMBNAIL PREVIEW, the slides will automatically preview and appear in boxes on the left side. Here, you can select or deselect the slides you wish to scan.
If you recieve a message that the scanner could not find the film, or you see in the preview that part of the scan is cut off, click the down arrow next to the large PREVIEW button and click NORMAL, then PREVIEW again. In NORMAL PREVIEW mode, the scanner will capture all information on the flatbed; you will then have to manually marquee or crop the slides you wish to scan. Use the left mouse button (click, hold, drag) to lasso one slide inside a box made of dotted lines, then click scan. Only the selected area will scan. Repeat this process for as many slides or filmstrips are on the bed.
5) Click CLOSE once scanning is complete. The images will now transfer to the application in use.

Here's what Epson tech support sent me about this problem:


Thank you for contacting the Epson Connection.

The error you are receiving may be from the twain driver but also the
Scanner itself. Please have your scanner checked with a technician. You
may
find the neares one by clicking on the link below.

http://www.epson.ca/cgi-bin/ceStore/support/SupportIndex.jsp?BV_UseBVCookie=yes


If you require further assistance with this particular issue, please
ensure
all of our previous correspondence is contained in your reply, so we
can
better track the history of this issue.

If you have a different issue, please submit another E-form via our
website
(http://www.epson.com), and we will respond in a timely manner. Thank
you
again for contacting Epson.


Patrick H
Epson Connection

I have the same problem with my 4990. This began when I moved to a new computer running Vista. I've updated all drivers to the latest version including Epson Scan for Vista but the only thing the 4990 "sees" is reflective documents. Negatives are not recognized at all. I know this is probably a different problem from what you are having but the effect is the same.