Question about Arris SURFboard SBG900 Wireless Router (DHSBG900)

2 Answers

Need Firewall I believe I could install the firewall on my wife's SBG 900 if I could use the install cd correctly. I see pages and pages when running the cd. There are pictures of all the pages where changes are made. What I don't see are interactive pages only pictures which of course don't have the buttons to activate. I'm afraid to experimant and lose what the cable guy did for me.

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  • Jimmbob Jan 03, 2008

    My sbg900 was installed by cable company men and they asked for a phrase which they entered. I assumed that meant the entire system was protected. When I started checking security on my Linksys adapter it says security is disabled. I don't understand the process well enough to know if that means the Linksys wmp54gs needs it's own security or encryption.. Wep is supported by both units. I see the names of two neighbors on the Linksys page when they are online and wonder if they get my adapter signal..

  • Jimmbob Jan 05, 2008

    I believe I was trying to fix something that wasn't broken. Cox Cable has some good tech support and I started checking with them today. It seems that their wireless support is pretty effective the way they describe it.. The ISP address isn't static so that sets up some good security. They may have some other steps that I can add after I study them. Evidently all is well with my system since it worked immediately after I installed the adapter. My adapter shows the phrase that was installed and also it's own name. It all works well but I was confused when the adapter page shows security to be disabled. It is eviidently secured by the Motorola access point. I really appreciate all the help I've been given. This site is worth it's weight in gold. Thank You.

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2 Answers

As I said I was probably trying to fix something that wasn't broken. I finally checked with Motorola and they instructed me to reset the gateway with the recessed reset button. From there you can sign in with the default words, Admin & Motorola. From those pages you can activate the firewall and select other security modes. My firewall had not been activated by installers.
Thanks for all the good advice from Fix Ya, Jimmbob

Posted on Jan 16, 2008

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For what reasons do you want to install a firewall on the wireless network? There may be valid one's I just need to understand what you want to achieve.

Here is another option to complete a different task that traditional firewalling will not stop.

If it is to secure the network from use by others outside those intended then there are other means that should be considered. The SBG900 supports WEP encryption -- where a password (or passphrase) is entered into the router and into each wireless adapter (assuming the wireless adapters also support WEP) of machines to connect to the router keeping those machines without the password off the network.

Posted on Jan 03, 2008

  • david Jan 03, 2008

    OK we are in the ballpark with the WEP -- that will secure the wireless communications side of the system. Now however I am confused if the installer's asked for a phrase as you said and used it to setup WEP you need to have that phrase or a key generated by that phrase in your wireless adapter to access your router. If not you may inadvertently be accessing your neighbors router which may not be secured. Their routers are linksys and yours is motorola they should have different names -- are you connected to the motorola router or a linksys router. The default name of the Motorola router is "motorola" no quotes - unless the installers used the phrase to change that in stead of WEP.



    This phrase is used for WEP secures the wireless connections alone. Wired connections to the ports are physical connection and basically protected by phusical doors and locks with keys. Protection from the internet connection is where a firewall is often effective to block various ports.



    To access the manuals you need Adobe Reader (free)

    if needed, click GetAdobe Reader on the following link

    http://www.adobe.com



    If you do not have them there are some manuals on this page

    http://broadband.motorola.com/consumers/...



    Let me know if you are attached to the correct wireless network and we will attempt to deal with the WEP configuration in a future message.

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