Question about Arris SURFboard SBG900 Wireless Router (DHSBG900)

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Need Firewall I believe I could install the firewall on my wife's SBG 900 if I could use the install cd correctly. I see pages and pages when running the cd. There are pictures of all the pages where changes are made. What I don't see are interactive pages only pictures which of course don't have the buttons to activate. I'm afraid to experimant and lose what the cable guy did for me.

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Re: Need Firewall

As I said I was probably trying to fix something that wasn't broken. I finally checked with Motorola and they instructed me to reset the gateway with the recessed reset button. From there you can sign in with the default words, Admin & Motorola. From those pages you can activate the firewall and select other security modes. My firewall had not been activated by installers.
Thanks for all the good advice from Fix Ya, Jimmbob

Posted on Jan 16, 2008

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Re: Need Firewall

For what reasons do you want to install a firewall on the wireless network? There may be valid one's I just need to understand what you want to achieve.

Here is another option to complete a different task that traditional firewalling will not stop.

If it is to secure the network from use by others outside those intended then there are other means that should be considered. The SBG900 supports WEP encryption -- where a password (or passphrase) is entered into the router and into each wireless adapter (assuming the wireless adapters also support WEP) of machines to connect to the router keeping those machines without the password off the network.

Posted on Jan 03, 2008

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I have a hacker ruining all of my games&it is getting back into my personal computer

Go into the router administration page on the internet find the wireless connection and insert a wep key on the router. Once you do make sure you reconfigure your entire network. Including if you have a anti-virus and firewall software installed make sure it also detects any threats to you and your system. It completely will secure it from hackers. Use AVG or Norton for both anti-virus and firewall. You don't need the hardware version of a firewall just software. Most of them will come with a built-in firewall and others need to be configured. So make sure when your in your wireless page configure your firewall.

Aug 25, 2011 | Routers

1 Answer

How to Install firewall in personal computer? Need to pc firewall install?

To check and see if your firewall is turned on or not perform the following procedure:
(The following key sequence is for Windows XP - If you have a different version of Windows the key-in sequence will be different)
Click on Start and Control Panel. Select the "Classic View" of control panel (if it is not already displayed). Then Click on Security Center. In the Firewall section check to see if you have a green ON indication. If you do, your Firewall is enabled and you can close Control Panel - Your Firewall is on and protecting your computer.
If the indicator is OFF, in Security Center under Manage Settings For: , Click on Firewall, then Click on ON and finally click on OK. Your Firewall is now turned on and protecting your computer - you can exit Control Panel.
If you have any additional questions contact me by clicking on the "Add a comment" link located under your problem description on FixYa. Also, if you believe that this information was helpful to you, please return to the FixYa website and rate my response to your question.
Best regards,

Jan 23, 2011 | Routers

1 Answer

I get Error 321 when I tried installing my router from the enclosed CD

1. If you have any firewall software (like windows firewall or once comes with anti virus software's) running on your pc, please try the same after disabling the firewall.

Dec 17, 2010 | Cisco Linksys WirelessG Broadband Router...

1 Answer

An error occurs during installation

The CD Setup wizard will fail to complete the installation or sometimes fail to run at all because antivirus, anti-spyware or PC firewall is blocking the installation process.

To ensure a successful installation from the CD Setup Wizard, make sure all security tools are temporarily disabled before the installation begins. Enable back the antivirus, anti-spyware or software firewall once the installation is completed.

NOTE: If setup still fails to complete, check that you have selected the correct operating system in the setup options. You may also try restarting the computer and reinstalling from the CD if the setup fails to complete the first time. If all else fails, try searching for your device model at and clicking on Get Downloads to download the latest firmware.

Nov 02, 2010 | Linksys WRT54G2 Wireless Router

2 Answers

Motorola router nat not open for xbox live

Configuring the Firewall for Gaming
By default, the SBG900 firewall is disabled.
If, as recommended, you enable the firewall, refer to the game’s documentation to ensure that the necessary ports are open for use by that game.
The pre-defined SBG firewall policies affect X-Box LiveTM as follows:
LOW: XBox Live data can pass through the firewall. No user action is required.
MEDIUM or HIGH: To enable X-Box Live traffic to pass, you must configure:
• Choose Custom on the Firewall > POLICY — basic Page • UDP 88:88 and UDP/TCP 3074:3074 on the Firewall > POLICY — advanced Page
Configuring Port Triggers
Because the SBG has pre-defined port triggers for games using any of the following applications, no user action is required to enable them:
• DirectX 7 and DirectX 8 • MSN Games by •®
For a list of games supported by, visit
You may need to create custom port triggers to enable other games to operate properly. If you set custom port triggers and enable the firewall, you must customize the firewall to allow traffic through those ports.
To create custom port triggers, use the Gateway > PORT TRIGGERS — custom Page.

The motorola guide has more information relating to port triggers.
If you download the pdf file, go to page 27 for Firewall settings and Page 35 for Gaming Settings..
More indepth information is there.
Hope that helps

Sep 20, 2009 | Arris SURFboard SBG900 Wireless Router...

1 Answer

Please help me.. Installing DIR 615 D-LInk Problem

HI! try to reset the router for 10secs, then access the setup page of your router by typing at the browser url:, then it will show the setup page of the router..go to advance and select on the left side firewall & dmz, uncheck the spi. this will disable the firewall of the route. u are going to do this if the msg is still showing while doing the manual setup of your router.. dont use the cd setup, sometimes it will work but most of the time it wont..

Aug 09, 2009 | D-Link DIR-615 Wireless Router

1 Answer

Cant lock my signal was trying to find a alternative way because i lost the disk??? i have a SBG 900 and any one can get on my internet signal

There's another option to configure the security or encryption using your SBG 900

Connect your computer to one of the LAN ports
Access the configuration of the modem (example
The if you got the configuration page open find the wireless settings and configure the WPA or WEP security using your modem.

Mar 08, 2009 | Arris SURFboard SBG900 Wireless Router...

1 Answer

Months ago I installed the SBG900 Wireless Cable Modem Gateway. Now I want to Enable the Firewall. So I put the CD in my drive but am unable to nagivate my way or to Launch Admin Application (which I...

You can enable your router firewall by logging straight into your router, as the necessary software (firmware) is within the router itself.

To login to the router, open a web browser, and type the IP address of the router into the address bar. The default for this router is

You should see a popup box asking for username and password. This are likely to be the defaults: username: admin and password: motorola. Click to login.

If successful, you should now see the router configuration screen.
Click 'Firewall' tab in the left hand screen. From here you should be able to configure the firewall. You can enable it in Policy > Basic.

Hope this helps you, but please come back to Fixya if you need further help.

Jan 06, 2009 | Arris SURFboard SBG900 Wireless Router...

1 Answer

How to turn off the router's firewall

1. Insert the Product CD into your CD-ROM drive. The CD will run automatically.
From the Utilities section, select to install the uConfig utility to your hard disk.
2. When the utility has been installed, double-click on the uConfig icon. The
following screen will appear, click on the Yes button to proceed.
3. Select the router from the products list and click on the Open Web button. To
retrieve and display the latest device(s) in the list, click on the Refresh button.
4. Do not exit the uConfig program while accessing to the web-based interface.
This will disconnect you from the device. Click on the OK button to proceed.
5. At the login page, press the LOGIN! button to enter the configuration page. The
default password is “password”.
6. For the first time login, you will be prompted to select your time zone setting first
before accessing the router’s main web page. Take note that during the next
and subsequent logins, you will not see the System Time Setting page again.
7. You will then reach the web page of your router’s web-based interface.
8. Under the SECURITY CONFIGURATION command menu, click on Firewall

Oct 22, 2008 | Compex Routers

1 Answer

I have a sbg 900 motem and router combined how do i secure it for the internet

The router is a hardware firewall so your systems is already protected from intrusions. The internet can only see the routers i.p address and cannot see anything beyond that.If you want to be bulletproof do this as well. Do all your windows updates and keep them current. Get a good internet protection suite and keep it current.Norton Internet 2009 gets great scores from the experts and unlike old Norton products it is not a rescouce hog.It does all Antivirus,Spyware and Malware,root kit protection,anti phishing and tons more.

Sep 22, 2008 | Arris SURFboard SBG900 Wireless Router...

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