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Problem with a disk read error

My computer keep giving me the "a disk read error occured press ctrl + alt + del to restart but when i take these steps it brings me right back to the a disk read error has occured press ctrl + alt + del to restart. What am i doing wrong or what should i do to get my computer to restart. Any help will be appricated. My laptop is Compaq Presario 2770, i am getting disk read error message along with ctrl+alt+delete to restart along with it i am getting a beep Pls help me out regards

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  • 4 more comments 
  • splat1 Mar 31, 2008

    I have the same message at bootup "disk error - ctl+alt_del to restart"
    I went into the BIOS utility to run the hard drive test and it fails with error code #01, no message other than failure #01. I know the hard drive is bad, I want to know the best way to get data off of the drive.

  • inchains1520 Nov 29, 2008

    Same problem, but what if you don't have the restore cd?

  • Anonymous Dec 12, 2008

    My daughter, I believe, downloaded a virus that has caused me to get disk read error problem that goes to screen that says press cntrl-alt-del to restart. That results in a loop. I can get to set-up screen by pressing F10, but that doesn't solve problem. I do not have quick restore disk for it or Windows XP disk. My employer gave me machine.

  • Friendly PC Repair
    Friendly PC Repair Feb 17, 2012

    it is entirely possible that the boot sector is damaged. if this is the case you need to boot with the cd that came with the machine, or a recovery cd you've made, and load the recovery environment. once their load the command prompt. it should just be a button in vista or 7 and it will automatically load in xp. once loaded type "chkdsk c: /r" no quotes. let it run, this will check for bad sectors and should fix the issue. try and reboot, and let me know what happens. if you don't have the recovery cd's or installation media you can download msdart, which has the recovery console built in. i went ahead and uploaded msdart, download the version you think you need. https://rapidshare.com/files/2296685117/...https://rapidshare.com/files/2914560443/... https://rapidshare.com/files/267688033/E...https://rapidshare.com/files/1400985026/...https://rapidshare.com/files/3314839442/...

    Windows Vista Recovery Environment ISO X86 version (32 bit)

    Windows 7 Recovery Environment ISO X64 version (64 bit)

    Windows 7 Recovery Environment ISO X86 version (32 bit)

  • Anonymous Mar 20, 2014

    its said that to restart i need to restart it, but when i restart it, it will back to that situation again

  • Anonymous Mar 22, 2014

    DID NOT COME WITH RECOVERY DISK. NO DVD SLOT.ALT F-10 JUST KEEP BEEPING. KEEP CHECKING FOR REPAIR AND RESTART ALL OVER AGAIN. I TOOK BATTERY OUT, BEEN RUNNING AND RESTARTING FOR 10 HOURS HELP

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  • 62 Answers

There are a couple of possibilities.

1. The hard drive is defective.

2. The operating system is corrupt.

The easiest way to test this is to run the restore cd that came with the computer to reload Windows.

If you get this error while running the restore cd then you will need to get a new hard drive.

Posted on Jan 03, 2008

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