Question about Maxtor OneTouch III Mini Edition 120GB External USB 2.0 Portable 120 GB IDE Hard Drive

1 Answer

Unlocking external drive

My shortcut is locked and I cannot open it even from My Computer

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  • gshirn May 11, 2010

    My shortcut is locked and I cannot open it even from My Computer

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  • 16 Answers

You may have the encryption set on the drive - meaning it needs a password to access the Maxtor. Is this problem on the original computer you installed the Maxtor or on a different machine? Either way try reinstalling the Maxtor software. If you do not have it you can get it online at:

http://support.seagate.com/rightnow/mini_software/otiii_mini.exe

Posted on Feb 09, 2008

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