Question about Creative Labs Zen Touch MP3 Player

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Lost playlist on main screen

I have my music downloaded to my zen but i cant find out how to get the playlist screen back on my main screen....can anyone help me please??

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Re: lost playlist on main screen

Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.

try downloading the
MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

Posted on Jan 21, 2008

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Zen MX MP4 - as an older person I am relatively new to this type of technology. I don't have access to broadband so can't download info about my music files (taken from CDs) from the internet. Consequently...


Support site for the Zen MX, see:,VARSET=CategoryID:213

Important Tool
Software application "Creative Centrale"
This software can be used for:
1. Ripping audio CD's: transferring from audio into mp3.
2. Making playlists.
3. Edit tag properties like Artist; Album; Genre; Year.

A User's Guide is hidden in the Zen MX Starter Pack 1.14.03, called Creative Centrale.
This download ZENMX_PCApp_E6_1_14_03.exe is about 15 MB sized.
The execute file can be started after download and will install Creative Centrale: The User's Guide can be accessed selecting the question mark in the top of Creative Centrale.

Creative Centrale screen view example:

  • See the icons on the left in top:
Rip for converting audio CD's to mp3.
Transfer for transferring playlists from computer to the player.
New for making a new list: playlist, album, artist, genre.
Edit for edit song info, when selected a song in a playlist.

  • See the icons on the right in top:
Fix unreadable tag properties.
Website: Creative online.
Updates: online update check.
User's Guide helpfile.
Settings for:
music folders search on the computer.
music import CD player(s)
automatic transfer enable/disable

  • Bottom right
Player option with volume adjustment.

Need more help ? Just post a comment.

Dec 06, 2009 | Creative Technology Zen MX Black (8 GB)...

2 Answers

Download music.Drag it into Zen file but no go

open zen folder from my computer, Make sure file is put in MP3 file or DHCM file. Manually drag it to a specific file and not just drive alone. Make sure all your drivers are downloaded. You can also create a playlist in media player and sync device and add playlist to zen from media player

Aug 27, 2009 | Creative Labs Zen V MP3 Player

1 Answer


Support for Zen Mozaic on the site of Creative:
1. Firmware [for your player]
Get a download from the support site and install:
this will put maps onto the device. Communication with the software
on the computer is available after getting the next item (2.) is done.

2. Application software [for the computer]
2.1 Creative Centrale (+ User Guide) is usefull to get songs on your Mozaic.
2.2 Windows Media Player 11 can be used as well. Note: You'll first have to make a playlist: Save the playlist: Next Synchronize it onto
the Zen.

3. Drag and drop
Once firmware is installed you can also use the drag and drop method. Move music, pictures, video inside maps on the computer into the corresponding map onto the player.

Don't hesitate to post a comment
when this will not get your Zen to play.

Aug 23, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

Creative Central reads that mozaic is there, but wont transfer anything to player.

Creative support for Zen Mozaic on this site, showing how to
transfer audio and video in the Knowledge Base Solutions:

The ZEN X-Fi supports the following Video and Audio Formats:
  • Video: MJPEG, WMV9, MPEG4-SP3, DivX3 4/5 and XviD3
  • Audio: MP3, WMA, AAC4 (.m4a), WAV (ADPCM), Audible 4
You can also use Windows Media Player 11 for music transfers.
1. Make a "new playlist" (left side) in the Library or Sync modus
When you enter the name the listname moves to the right side.
2. Putting music in the list
2.1 method 1: right click in the top of the WMP11
screen: File > Open...
2.2 method 2: Reduce your WMP11 screen: right click in the top of WMP11 screen:
Tools > Options... : select "Keep the player on top..." and
<apply>. Now you can explore your maps in Windows having
the player always on top.
Drag and drop files into the new playlist on the right side.
3. Save playlist
4. select Sync in top of the WMP11 and "Start Sync" on the right of the screen; the transfer is executed.

Aug 23, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

Need Creative Zen user manual. No longer on the website. I really just need to know how to create playlists if you can help me with that.

  • Creating playlists for Creative Zen MP3 player
  1. Step 1 Turn your Creative Zen MP3 Player on and add music to its hard drive if you haven't already. Without music on your player, you won’t be able to select tracks for a playlist.
  2. Step 2 Select "Music Library" from the Main Menu. The Main Menu should appear as the first menu when you turn your device on.
  3. Step 3 Select "Now Playing" from the options available, then press the Options button.
  4. Step 4 Select "Save as Playlist" from the list of options. This will save the tracks you have listed currently as a playlist that can be reloaded later.
  5. Step 5 To play a playlist back, go to the Main Menu, select the playlist and click

Jun 16, 2009 | MP3 & Digital Media Players

1 Answer

How do you add songs to a playlist on the ZEN Mozaic?

Don't really know, but this works
Browse music library adding tracks to 'add to selected'
go back tomusic lib and goto playlists
select the playlist you want, add to selected
save selected as playlist, give it the same name as the playlist youeant to add the tracks to andchoose overwritewhen prompted

I'm sure there is a quicker way way, but hey, it works

Mar 08, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

Creative Zen V

from the main music screen hit the back button until you see all the option listed below...
music library
now playing
FM radio

go to system
go to player settings
go to idle sleep
push in the middle button
and select off

im a drummer 2 so i understand how annoying that can be

Mar 24, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Downloading playlist from non-internet connected computer

Yes, but you also need to load the ZEN software onto her computer so that you can add music to the player. You can load the playlist several ways, using Yahoo music, Windows Media Player, or using the Zen Media Explorer.

Mar 22, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

ZEN Nano Plus 512 MB HELP ME!!!!

upgrade the firmware

Oct 21, 2007 | Creative Labs Zen Nano Plus MP3 Player

1 Answer

Trouble Filing Songs into Playlists

ok, sounds like a problem I had when I was working out the software! The easiest way to create a playlist with the Zen, is doing it over your PC, if you don't have the software it is available for FREE download at the official creative Zen site, just choose your model and region then hit download- simple! (You won't need Zencast with sleek photo model) ok! install your software blah blah blah, once it's gone through that process, restart your pc and then plug in your zen. the software should instantly recognise that your player is connected, so now, you can open up the software via desktop shortcut or start menu. From here, you've got a whole ton of options, whether to add to your library, create playlists etc etc. Choose create playlist and the process is easy. Left side of the screen is navigation of your Library, right side is navigation of current playlists. Create a new list, then name it. From the top left of the screen, select a folder on your library to open, the lower left displays what's in the folder you are viewing. move tracks over accordingly, holding down ctrl while you click is a fast and easy way to select more than one track at a time. hit add in the center of the screen to move stuff over to your new list. when you're done, save it. when you exit the software and unplug your zen, it should take a minute to update itself, sometimes you may need to restart Zen also to get the playlists updated. I hope this helps!

Apr 19, 2007 | Creative Labs ZEN SLEEK MP3 Player

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