Camera Frozen - none of the buttons are responding
We've had the camera since Christmas and have had no problems up until now. After turning the camera on, none of the buttons are responding and we can't shut it down.
The manual says not to take the battery out without shutting down. What do we do know? Will the camera overheat?
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As soon as the camera is switched on, the lens barrel will come out. Everything should be ready to shoot pictures. If it is not responding to the buttons, you could try to remove the battery for a few moments. It will cause the camera, to start from scratch. Call it a cold boot. But then after switching on, it should respond normal, like you used to work with it. If it stays frozen, visit your dealer or contact a Samsung certified repair centre.
I had the same problem, when I used a different computer to make sure it wasn't mine, the option of scanning it came up. It seemed like a good idea, and I was ready to try anything (I scanned the cam and the card) It worked, the scan found the problems and fixed them. Oddly enough, it was the card that had the problems, not the cam. Now my camera and card work like new. As far as I can tell, none of my pictures were lost during the scan