Question about Creative Labs Zen V MP3 Player

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Screen going blank

My zen v player's screen started dimming and went out. i tried charging it but it doesnt work. i can still listen to music, but i have to guess in navigating. it's really painstaking. plz help... i like my zen

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Re: screen going blank


Posted on Jan 22, 2008

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in cases of water damage remove zen cover get a soft brush old toothbrush will do brush the circiuts well. now put cassing back on. If this fails then i think its time to buy a new one.

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Most likely the video chip inside has gone bad. Best bet would be to contact Creative via their support number. I wish you the best of luck.

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It sounds like either an LCD screen failure or a motherboard failure. Have you tried the reset button yet? What happens? Does it reset?

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Screen is white but music still plays

I have the same problem .. But i found a trick ...When you have a blank screen.
1 you must listen music else press play until you listen it
2. flip the switch on the side to lock position
3. press on buttom the next tune 1-2 seconds
4. you will have a black screen ( you listen the music again)
5. flip the switch on the side to normal position.
6 the screen appear ok now..

7. else repeat ( most time once is ok but sometimes 2 or 3 times)


Jan 31, 2008 | Creative Labs Zen Digital Media Player

1 Answer


If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +

Jan 23, 2008 | Creative Labs Zen Nano Plus MP3 Player

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