Question about Fisher and Paykel Active Smart® E522BR Stainless Steel Bottom Freezer Refrigerator

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EB22BRXU freezer door pops open (and closes) when I shut the fridge door.

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The reason the door opens is probably caused by a broken door closing bearing located on the underside of the door that opens. A quick visual check of the hinge side of both doors will show you what I mean

Posted on Jul 15, 2008

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My E521 does this too - it's because there is an air duct between the 2 compartments. That duct allows the fans to move air about.

I agree you'd think the freezer should remain shut at all times unless you really need to be in there

Posted on Feb 25, 2008

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1 Answer

GE refrigerator model #LTC19340ST freezer door not sealing


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Freezer door pops open when the Refrigerator door is being closed


My new freezer did the same thing. I contacted the company and they went into the whole leveling thing. What it has to do with is the magnetic seal. The magnets are not strong enough to keep the freezer door from popping open when closing the big fridge door. They share the same duct. I level my doors on the fridge and freezer so they swing shut by themselves after opening. Just the force of the big door when it swung closed cracked open the freezer door about a quarter of an inch and if left unnoticed created a puddle and made the fridge run overtime. I solved the problem by placing strong magnets inside the fold of the magnetic seal at the handle end of the door. This is the flap on the outside the door seal. I used six magnets on the top and six on the bottom. The magnets were from discarded Sonicare tooth brush heads. They are very flat and super strong. You can find something on ebay. My freezer door doesn't budge problem solved. I did call the company and told them I solved the problem and they still insisted it was the leveling. Good luck, Art Knapp

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1 Answer

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Check the drain tube on the back of the machine to make sure it is not clogged or blocked with frozen water inside. Also check any return air flow vents inside the unit for clear ice.

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Could be the air pressure created from shutting the refer door is popping open the other one. There are are channels between the two so cool air from the freezer gets to the refer compartment. Try this as a test... s l o w l y close the refer door and see if that keeps the other door from popping open. If that works then it's likely an air channel is frozen up somewhere and you may need to turn the unit off for a day or so to let it thaw out. Moisture from leaking door seals, or doors that were left slightly open overnight can be sucked in and freeze up the air channels. I don't know if you are sort of slamming the door shut or not but the doors need to be shut slowly due to how air tight the new refers are.

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