Question about SanDisk Sansa e250 MP3 Player

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Help mp3 is frozen. i hold power button it goes off but when turned back on it freezes

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Re: help

You will need to reset your device and also get a firmware upgrade on your device.....To reset the device when it freezes just hold the power button down for 15-20 seconds or until it resets....the latest firmware for the device resolved much of the freezing issues....also there are two modes for you to use the device the msc and mtp.....try deleting in mtp mode.

Posted on Jan 03, 2008

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The screen is frozen on the PHILIPS icon and when i reset it it did nothing, but when i put it on the charger then reset it, it starts charging, but when i take it off the charger it goes back to the...


Please follow the below steps and check if that resolves the issue:

  1. Press down on and hold the "Power" button on your Philips GoGear MP3 player.
  2. Press down on and hold the "Volume Up" button on your Philips GoGear MP3 player. Continue to hold both of these buttons down for three consecutive seconds. The MP3 player will turn itself off.
  3. Press and hold "Power" until your Philips GoGear MP3 player turns itself back on. Your GoGear will no longer be frozen and you can use it as normal.
If you require further assistance then please revert back.


Anand Gupta

May 04, 2011 | Philips GoGear ViBE Digital Media Player

1 Answer

Frozen sansa at refresh database

This is from the Sansa Website at

My e200 freezes on the “Refreshing Database” screen
STEP 1 – Reset the device
  1. Press the Power button and hold it for approximately 10 seconds.
  2. Release the Power button once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater

I this helps please dont forget to rate my answer.

Mar 07, 2009 | SanDisk Sansa c240 MP3 Player

1 Answer

My Insignia 2GB Video MP3 Player is frozen

try to turn it on and if it freeze hold the power button for 10 sec to reset it.

Jul 12, 2008 | Insignia Sport MP3 Player

1 Answer

Insignia mp3 freezing

Hold the power button for awhile it should turn off

Jun 08, 2008 | MP3 & Digital Media Players

1 Answer

Frozen on coby red dot screen

i bout one of those and it wouldnt turn on 4 days after i got it so id take it back or something

Jan 21, 2008 | Coby MP-C7085 MP3 Player

2 Answers

Frozen mp3

Try pushing and holding power button for ten fifteen seconds that usually does it

Jan 03, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Frozen mp3

What model is this? I was going to suggest a hard reset or reformat if it is continually locking. Simply resetting it isn't stopping whatever is making it freeze up to go away, so it's time for more drastic measures. Hopefully you can still save your music and connect it to your PC before you have to wipe it out.

Here is a link to a similiar situation with a Zen that might help from our very own fixya archives.

Hopefully something there will help.

Dec 12, 2007 | Creative Labs ZEN V Plus MP3 Player

2 Answers

Frozen screen says: refresh database

tyr taking the battery out or try holding the power button and the play button at the sametime for 20 secs.

Oct 21, 2007 | SanDisk Sansa e260 MP3 Player

3 Answers

Frozen iriver x20

If your player freezes on "Building Library" (usually a result of putting certain type of .m3u playlists or too big images in id3 tag):

1. Turn the player off - you may need to take the battery out to do this.
2. Hold the menu button in.
3. Still holding the menu button in, press the power button.
4. Keep holding both buttons in until you get a dialogue asking if you want to format internal memory ... say yes.
5. Your internal memory will be formatted and you will now be able to start your X20.

Try to figure out what file is causing X20 to freeze - i've found that pretty much any .m3u file will make it freeze on building library ... only about 2-3 out of about 100 i've tried have worked.

Oct 20, 2007 | iRiver X20 MP3 Player

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