Question about IBM ThinkPad A21m 2628 Notebook

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New password Type 2366, I need a new password. We dont remember the original and now we cannot get into the system. Please help.

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  • Shellywelly Jan 03, 2008

    when I turn on the laptop, a lock symbol appears and is prompting me for what I assume is a password that I do not have, I never put one on so i am not sure why it is asking for one. I need to know if there is a way around this or some sort of software that I can get tht will help me bypass the lock?

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What password do you need, the bios password, or Windows password?
In case of bios passwords, you're probly out of luck. There is a workaround which requires completely dismantling the system, and which costs more than the system is worth, unless the info on the hard drive is very important.
If it's windows, well there are programs out there which one can find if you look hard enough.
Sorry I can't be more helpful.
Good luck

Posted on Jan 03, 2008

  • jim walenciak
    jim walenciak Jan 03, 2008

    Hi,

    Sounds like you have a bios password, which on a Thinkpad means until you have the password, or can get the laptop to someone that knows the process of 'shorting' the bios chip, the laptop as well as the hard drive is locked.

    Sorry. Possibly someone else who uses the laptop can furnish the password.

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Login using the guest account and then make another account as administrator and then delete the password. Or F8 when booting up system and go into safe mode you should then at least have access to the system and look for the solution from there.

Posted on Jan 03, 2008

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