Question about Microsoft Xbox 360 Console

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Xbox 360 no video but have audio after playing madden

I just turned on my x box 360 to play madden 5 minutes later the video got all black but u could still here the sound.. could u help me pls

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  • JFRD50 Feb 02, 2008

    my x box 360 has a black screen with purple lines on it. it is connected to an HDTV. the video is not working but the audio works. any ideas on what the problem is? I purchased a new chord for the tv but it has the same problem. I am thinking that it could be an issue with the system.

  • belle616 Feb 17, 2008

    i am also having the same problem. the audio is working fine when i put a game in, but no video. i also bought a new cord, but that wasnt the problem. i tried it on other tv's as well.

  • Anonymous Nov 03, 2008

    I have the exact same thing, but I'm not going to do the 'towel trick', it'll probably do more harm than good in the long run.

  • Anonymous Nov 04, 2008

    halo wars hehehe yahoo gamesplay

  • picklemaster Dec 07, 2008

    it happened to me too. I'll trust you with the towel thing if you tell me what overheating it does. not to sound harsh or anything... ^_^

  • xxlive313 Dec 15, 2008

    I have audio when i turn it on but no Video this happend when i was playng madden 2008

  • Anonymous Mar 30, 2009

    so... do you guys just put a wet towel ontop of the 360 and get video instantly?

  • Anonymous Apr 06, 2009

    Purple horizontal lines or white dots for the display. Sound is fine. No red lights.

  • Anonymous May 09, 2009

    its being dumb and goes black but haas sound. Ive tried 4 different tvs and bought new cables

  • lynnelee_28 May 11, 2009

    I have the same problem i have black and white dots but with sound can anyone help plz

  • lynnelee_28 May 15, 2009

    I av the same prob but i tried the towel and it worked but only temporary as it has happened again, so do i keep having to do the towel trick all the time or is there any long term solution

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9 Answers

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Something to try is just leave the xbox on for an hour, turn off let cool for 5 min. If that doesn't work, it's a difficult solution to recommend but the towel trick' does work, let it over heat the 360 for about 20 min, then let it cool for 20 more min, and it now works fine, I have a inner cooler now to keep from overheating again.

Posted on Feb 17, 2008

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I offer a repair service. Email me if you are interested.
xbox360fixer@comcast.net

Posted on Jan 03, 2008

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Yeah same thing with me the audio works but i have no vieo im so mad.

Posted on Nov 08, 2008

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Seriously. Everyone having the black screen problem, the towel thing does work. I used tape to block the vent on the back of my 360. Now its back to normal, I got Picture!!!

Posted on Sep 25, 2008

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For the audio working but the video not working it is usually the hdtv/tv switch being accidently switched or stuck in the inappropriate position try to make sure it is in the correct position. also if you have switched it to a high def tv then back you may need to go back and change the settings back in the video settings of your 360

Posted on Aug 28, 2008

Hi, would that heating and cooling towel trick work even though my xbox is not over heating or hot. Its just the video doesnt work and the audio does, would there towel trick be worth doing for that problem?

Posted on May 12, 2008

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The same thing with me, audio is fine but the video is not working for anything, i tried a different TV, and unplugging it and plugging t in again and everything, it still doesnt work this stinks please help!

Posted on Mar 28, 2008

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Tom is the ABSOLUTELY the best out there for repair. I have sent him 2 of my Xbox360's and he fixed both of them and sent them back in the same week!!!



Posted on May 23, 2008

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Hi I just turned on my xbox and the screen is black but you can hear the game playing

Posted on Nov 08, 2008

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Posted on Jan 02, 2017

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