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Hi the error codes you are getting f-35-9 and f-35-3 are common error codes for this machine
First do not reset the machine using 25 dipswitch 3-1 until you resolve what is wrong
The errors are related to the fuser unit assembly parts
f-35-3 is the th1 thermistor
f35-9 is also an issue with th1
I can tell you that the thermistors th1 and th2 have been changed a nuber of years ago
you will need to replace them both also any other parts in the fuser like the web upper and lower clas adn rollers busings ect there is a fuser kit that you can purchase from konica it comes with all the parts to replace on the fuser unit
when replacing the parts on the fuser unit this must be done by a certified technician only
if you are not trained to do this leave it alone
The best option is to replace the fuser unit assembly and have it installed by a certified engineer you will save a lot on labour
Once the new unit or refurb unit is done you will need to switch of machine hold down 2 and 5 at the same time switch on the machine and then go into dipswitch 3-1 and change from 1 to 0
No, I didn't fix it. It says "Error 41. Unplug machine and call Brother." I figure it means it's crapped out. I don't wanna pay to have somebody tell me I need a new one?! Brother oughta be offering Error advice for free to bring folks back as repeat customers. If you have any free advice - it'll earn a future customer! Thanks for your time. Robin
If you buy a printer with a 3 year warranty then your printer is covered for 3 years. if, under the warranty, the manufacturer decides to give you a replacement rather than fixing it then your warranty continues for the 3 years from the date of purchase. I know for a fact that this is how Oki operate in the UK. Call their service department in Slough again and I am sure they will sort your printer under warranty. All you need to have ready is the serial number and they can check your warranty entitlement. If the warranty was not provided by Oki then I would be off to trading standards.
Sounds like a tough one, take off the back cover and make sure all connectors are making good contact. You may have a fault in the main logic board.
This might need a tech to check out.
Hope that helps...
hhhmmm try to download a resstter for your printer model, cause that error code cud mean that some part of your printer has reach its limits, printers nowadays have a counter in it. if you cant find any resetter software for your printer you shoukd call the HP tech. support cause they are the only who knows the right key combination on your printer panel that allows the parts to be reset.