You can boot from original Windows disk but make sure you choose to repair installation. This will replace all the windows files but will not touch any of your personal data, programs or drivers installed. After youve done this repair install you should be able to start windows and get yourself an external hard drive and back up all data. Maybe then do a complete format and reload operating system to get your laptop running like brand new again. I dont know why your IT specialist has never tried this? Hope this all works fine for you ....... cheers from Scott
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