Question about SanDisk Sansa e250 MP3 Player

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Frozen mp3 my sansa mp3 player is frozen . i need help

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Re: frozen mp3

Hold the power button until the mp3 goes off!

Posted on Jan 03, 2008

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Re: frozen mp3

Try pushing and holding power button for ten fifteen seconds that usually does it

Posted on Jan 03, 2008

6 Suggested Answers

  • 758 Answers

SOURCE: Sansa c200 frozen

Have you tried to reset the device by holding the power button?

Posted on Jan 05, 2008

  • 226 Answers

SOURCE: Sansa®c200 Series MP3 Players is frozen


Posted on Jan 29, 2008

  • 8596 Answers

SOURCE: sansa clip

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Aug 14, 2008

  • 24 Answers

SOURCE: sansa fuze is frozen

Slide your power button up and hold it there for about 10 to 15 seconds and the screen will power down that should do the trick... Happens to me all the time...

Posted on Sep 11, 2008

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SOURCE: Reseting my sansa m230 mp3 player

You can reset the player by removing/reinserting your battery.
Here is alink to your user's manual:

-Tha Mp3 doctor

Posted on Mar 25, 2009

  • 94299 Answers

SOURCE: Hi my Sansa Fuze MP3 player is frozen with a

Slide the power switch on the right side of the unit up and hold it there for at least ten seconds to reset the Fuze.

You need to use the supplied Sansa Media Converter to convert photos and videos to a format the Fuze can handle.

Posted on May 20, 2010

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My sansa mp3 screen has frozen on a song and any button i press is inaffective what should i do???

If your Sansa becomes frozen or unresponsive, you may need to reset the unit. To do so, simply slide and hold the Power button on the side of the unit. Hold it for about 10 seconds and the player should reset.

Mar 10, 2010 | SanDisk Sansa e270 MP3 Player

1 Answer

Frozen screen


When the Sansa e260 is frozen, first try to reset the player.

How to reset the e200 series player:
1. Press and hold the Power/Menu button for approximately 20 seconds.
2. Release the Power/Menu button.
3. Press the Power/Menu button again to turn on the player.
When resetting does not solve the problem, a reinstallation of the
firmware should be performed.

Need more help ? Just post a comment.

Dec 24, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Frozen sansa

Most probably the device's data base needs a reset. Check out this link: Sansa e250 Frozen

Feb 01, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

I need my mp3 player back!!

just hold on the power button 20 seconds, its works for me.

Mar 26, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

Sansa c200 frozen

Have you tried to reset the device by holding the power button?

Jan 05, 2008 | SanDisk Sansa c200 MP3 Player

2 Answers


Mine froze in play position, but no sound.

Here's what worked for me. Mine is the Sansa M250

1)Plugged the player into the PC and removed all the MP3s

2)Downloaded update program from Sansa link below

3) Install the program

4) Plug the Sansa into your PC.

5) Program automatically starts and allows you to check for software update. Do so and let the program update your player.

Fixed my freeze problem. Player working perfectly now.
Hope this helps.

Dec 05, 2007 | SanDisk Sansa m250 MP3 Player

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