Question about Brother IntelliFAX 2600 Fax

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Paper Intellifax 2600 with lots of miles on it is pulling multiple sheets at once (instead of one at a time) when tring to send a multiple page fax. Any fixes out there or has this old machine lostthe will to live?

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Most likely the seperation pad has worn out and possibly the roller parts sould be still avalible for this model. besides replaces the worn parts in the machine there is no quick fix besides cleaning the rollers and the seperation pads in the machine with a damp soapy cloth with like dish soap and wiping dry with another cloth it might work better for alittle longer or till you get replacement parts.

Posted on Jan 04, 2008

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Posted on Jan 02, 2017

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We can send faxes with no issues but when we receive a fax that has multiple pages after the first couple of pages we get half pages, partial prin or blank pages. We were told it was a possible system...


Is it pulling two pages at once? Sometime a machine will start to pull a sheet normally, then the page below it will get dragged along by the friction between the two sheets. One page's print gets divided between the two. If that looks like the case, pull out the paper drawer, remove the paper, and lightly sand the little rubber or cork pad at the front, then wipe the dust off with a damp cloth and let it dry. Before putting the paper back in, grasp the stack at one end, and "fan" the other, allowing air to get between all the sheets.

Get into the machine's Paper menu to see what size is programmed for the tray. If you have Letter size in there, but it's set for some other size, all kinds of feeding problems can occur, including false jams.

The paper feed roller is controlled by a magnet lever inside the right side of the machine. It should click once to start each sheet feeding. I've seen one Fax 4100e that clicked over and over, feeding extra sheets, just like you described. It turned out to be the system board. Worse yet, Brother had switched factories in mid-production of this model, and the replacement board they sent us fed paper just fine, but wouldn't do anything right on the phone line. Couldn't dial, couldn't answer. They sent another replacement, and it was exactly the same. Brother eventually broke down and sent a replacement machine.

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Problem :
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1 Answer

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Sounds like the separation pads in the paper tray are worn out. You can contact Brother and purchase the parts from them. It should be less than $10. as long as the paper is being pulled from the tray it sounds like the rollers are okay.

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1 Answer

My IntelliFax 2480C is ''grabbing 2-5 pages at a time when faxing.


The separation pad is worn. Thats what keeps more than 1 from going in. It is a rubber rectangle shaped part probably on the upper part of the document feeder that you lift up. They ware out. Lawrence

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It will be a problem with the other ends fax when it sends its stretches out the fax too much and it transmits accross two pages. The other fax is telling your machine to print out accross two pages in the transmission. Older faxes are the worst for it.

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