Question about KitchenAid Professional KFP770 Food Processor

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The disk stem is stuck

I use a disk with no problem but now I cannot budge the disk stem! Thanks

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  • Anonymous Jan 14, 2008

    I have exactly the same problem with that model. It takes two of us, one holding it down on the floor and the other pulling, to get the disc stem off and today, so stuck was it,that it took three of us. I oiled the parts before inserting the disc stem, but to no avail. Very disappointed with this purchase.

  • WTF_Over Feb 14, 2008

    Mine got stuck last night. If / when I get mine off, I plan on sanding down the spindle a few 0.001s".

  • Anonymous Jul 12, 2008

    I have had the same problem repeatedly. Kitchenaid has replaced the processor twice but it keeps happening - so stuck I cannot use the appliance.

  • kerrymcilroy Nov 16, 2008

    Same problem - unfortunately I haven't managed to remove the disk stem yet, any suggestions? We've only had this processor a couple of months!

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My stem was jammed on by me grating too much the grater lifted and jammed against the lid Solution: heat the stem /lube the stem I got a glass of boiling water and lifted the magimix upside down and put the stem in the water for 5 min. I was then able to pull the stem off

Posted on Jun 02, 2012

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We had the same problem! I was bending a 18" pry bar and couldn't move it! Finally I tapped the spindle LIGHTLY and it broke loose and have had no more problems. I even bought $80 worth of replacement parts and did'nt use them. The serivce center sold me the parts but the Tech refused to talk me thru installing them.

Posted on Sep 09, 2009

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Blade stuck cannot budge it


What brand of food processor is this?

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How do I remove a stuck disk stem ?


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My disc stem is stuck and will not come out.


Without careful use and care, there is a possibility that the disc stem can become fused with the motor shaft. If excess pressure is being applied to the slicing or shredding disc, this can cause immense friction and cause the plastic disc stem to "weld" onto the motor base itself.

I would suggest calling Kitchenaid Customer Service to see what options are available.

Their toll-free number is: 1-800-541-6390.

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Disc stem stuck...can't pull it off.


Hey I had the same problem. This may sound primitive and stupid but it worked. Give the stem a good whack with a wooden spoon all the way around, it will come off.

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Am I missing a part


I overlooked this too. Set into the foam packing material is a stem made just for the shredding disk. It's about 4" long and also has a hex shaft. This hex is just slightly smaller than the hex on the other shaft the drives the blades. The dough hook - Remove the blade assembly and put the dough hook in its place.

Apr 08, 2009 | Black & Decker Food Processors

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I am unable to remove the disc stem


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It's possible that the soap dust got in there and glued in on. Take a blow dryer or very hot rag (use tongs!) to the stem to see if you can soften the soap, then pull up the stem.

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Disc stem stuck


If you mean the post which the cutter thing connects to I have the same problem. I got out my jar of vaseling and smeared vaseline   in the hole after I pried the pole or disk out of the opening with a flat head screwdriver
a bit better   at least it comes out. Now if they would only make the post a tiny bit smaller at the top so the container comes off without a lot of effort,... Mine takes the post with it now that I have put the vaseline on it. good luck

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