Had to clear item that was holding bottom roller so cartridge would stop. took top loose to be able to see. ribbon cables came loose and I need to know where to reconnect them.
This is fairly easy to fix if you are a bit mechanical. You need a phillips screw driver and either a hemostat or needle nose pliers. Here are the steps:
1. raise entire top--lever to hold it up will fall down.
2. press in on the rear hinges at the back of the top so that they release and allow the top to come off, being careful not to pull any other wires loose.
3. loosen and remove the 3 phillips screws holding the top on--2 are near the front on either side of big space, and one is at the right rear.
4. Carefully lift the top up and you will see just under the top and near the right rear 2 black things sticking out of a circuit board--they are about 3 inches from the back and 2 inches from the right side when facing the front of the printer.
5. With your needle nose or your hands or a hemostat, carefully plug the ribbon cables into the bottom of these black things, being sure the ribbon is carefully aligned and pushed all the way in. They can only go in one way and they plug in to the corresponding black plastic receptacle that is just below the ribbon when the top of the printer is aligned with the bottom.
Plug your printer in and it should work.
Comment posted on Jan 12, 2008
Under #3 that should be 1 screw near the left rear (not right rear) and the top is now the part the scanner sat on.
After you plug the printer in to be sure it works. Unplug it and put it back together.
End.
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