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Keyboard/mouse not working

I tried installing a wireless keyboard and mouse and was unsuccessful. When I rebooted back to my wired keyboard/mouse it will not work.

HP Desktop running XP

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  • 4 more comments 
  • rottiemom May 18, 2008

    Installed my HP wireless kb and mouse last year. A month ago, I noticed neither working. I tried replacing batteries but it doesn't seem to help. What could I try next?

  • Anonymous Jun 09, 2008

    Wireless keyboard does not function.

  • Anonymous Jan 08, 2009

    I can't get the microsoft mouse to install and/or work.

  • Anonymous Mar 14, 2014

    windows xp desktop. Keyboard is frozen but mouse is working. How can I unfreeze the keyboard?

  • Anonymous Mar 27, 2014

    i cleared my Java cache on my PC now my wireless keyboard and mouse won't work and I can't type in my password to get back on my PC

  • Anonymous Mar 31, 2014

    I have tried to install the Jenkins mouse and after I have inserted the wireless USB I get a message saying the installation was unsuccessful unsuccessful

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  • 2,427 Answers

You need to restore to a previous date before you installed the wireless mouse / keyboard.

If that dont work then your only solution is to format and reinstall since it might be you could have damaged a few vxd files window's needs to use those devices

(THIS IS ASSUMING THE MOUSE AND KEYBOARD WERE CONNECTED PROPPERLY) AND THEN THE SYSTEM WAS TURNED ON

if that wasnt done

shut down compuer

2.) plug mouse into green ps2 port and keyboard into the blue one

3.) turn on computer

Posted on Jan 03, 2008

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Is it not working at all or is it moving erratically across the screen? If it doesn't seem to be working at all, turn off your mouse then unplug the receiver's USB cable from the laptop for about 5-10 seconds then plug it in to another USB port. It may detect a new device, just let it do the automatic installation if it asks. You should here a 'tada' or ding sound when it is plugged in. When installation is completed or about 10 seconds after you hear the sound, turn your mouse back on.

If it still doesn't work, try shutting down your laptop completely instead of just rebooting it.

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if you have a disc for the new items ,install first,shut down pc, then take the old mouse & keyboard off connect the new wireless ones before rebooting
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