Lcd screen black in picture/video mode,thanks

Firstly , let me state that because I cannot see the camera or open it , my advice is extremely limited to my past experiences.

I suspect that the CCD/CMOS (the chip that physically captures light and creates the digital image) has broken.

If this is the case , a repair would cost approximately $100. This is the most common problem for a camera that takes blank images but where the menu display functions and old photo's display normally.

Check to see if the new images are downloaded correctly and if the video function works normally. If this does not work, it supports the idea that the chip has gone.

I would take it in to a repair center for an evaluation , but would not have it repaired if the CCD has to be replaced as a new or refurbished camera would cost only slightly more.

Please feel free to contact me if you need further information

Kind regards
Stephan