Question about Bose RC-18S Remote Control

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My bose 321 system remote control sometime works and sometime doesn't.

When we try to use the remote the red light glows which I never saw glowing when it was working properly.What could be the problem?

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  • Anonymous May 05, 2008

    My Bose remote doesnt work for TV and cable box

  • Anonymous Dec 13, 2008

    I have the Bose 321 System and out of the blue the remote will only turn the machine on and off; none of the other features work. The enter button won't work nor will the arrow buttons nor channel/chapter track nor pause, etc.

  • Way11 Dec 22, 2008

    Mine is not the same problem. I just purchased a used Bose 321 system and it works fine, the only problem is that the remote control is missing. I tried a universal remote, but it only turns the system on and off and nothing else. I talked with Bose and they say that I can only order a remote from them(not one of their stores) and the cost is $40 plus shipping and handling. Is there some place that might supply these wholesale. Or, is there possibly a universal remote that will operate it( in spite of what Bose says )?

  • Anonymous Feb 22, 2009

    same here it's not working on any thing

  • Anonymous Apr 11, 2009

    The remote for our 321 system stopped working too. It may have fallen one too many times. I wouldn't mind so much if our directv remote could program it, but apparently the 321 system doesn't have a code and can't be used by the directv remote. What a pain! I hate having 10 different remotes.

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When we try to use the remote the red light glows which I never saw glowing when it was working properly.What could be the problem?

Posted on Jan 22, 2008

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I have the same problem, the remove works and stop and you cannot change any settings without the remote. This product gets a 2 out of 5 stars from me. I made a blunder when i bought this product.

Posted on Jun 20, 2009

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I had a similiar problem with the Bose Remote for Lifestyle 3. The Remote Just didnt work ,other than on/off.I had to stand infront of the system to make it work. Solution:- "Turn Off" all the electronic equipment near your bose system or connected to your bose ( TV, Hifi, Iphone , wifi ,xbox, Wii etc ) and then just "TURN ON" the Bose alone and try the remote...it should work fine. Then start each device one at a time followed by testing the bose remote the same time. I found out that once i "Turned On" the TV the Bose Remote failed to work. The TV was inteferring with the remote as both of them work on around 40Hz...Try it ...it just might solve your problem
cheers Boss

Posted on Sep 01, 2009

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The trick is to pull out the square tipped cable from the back of the module then reinsert.
remote should start working

Posted on Mar 02, 2015

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My remote for Bose Wave stopped working, Did all the fixes I found here, such as checking the IR on remote with digital camera, which didn't work by the way, and changing the batteries. My battery checker said my battery was "good-excellent" but still no luck. Out of exasperation, tried brand new battery. Viola! Back to working just fine. Guess your batteries need to be absolutely fully charged to work. This is way better solution than sending to Bose for 100$ repair bill.

Posted on Dec 11, 2013

Our remote only works when I point is at the 7 o clock position (away from the Lifestyle System). It has given us nothing but problems. Bose tech support claims this has never happened to anyone!!! Apparantley.... it has.

Posted on Jan 23, 2008

Our remote stopped work too! When it was working, the red light flashes. Now it's not! :( What is this? 2008 bug?!

Posted on Jan 06, 2008

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Google bose 321 replacement remote and there will be at least 2 sites with $29.99 price and free shipping.

Posted on May 28, 2009

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Wow Mines don't work either. My husband bought me the system Nov 2006 the controller just stopped on Dec 2007- they sent me a replacement that I bought of course... but it doesn't work and the replacement for it came today and that doesn't work...

Posted on Jan 22, 2008

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Glowing Light


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