Question about Epson RX595 Photo All-In-One Printer

3 Answers

Problems printing from my Epson RX 595

I try to print and keep getting the error message "Close the scanner unit",
unfortunetly I have the unit down.

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  • rustler6 Apr 05, 2008

    rustler6



    I try to print and keep getting the error message "Close the scanner unit",
    unfortunetly I have the unit down.

  • Valjay May 11, 2008

    Yes, I just installed my RX595 and can't print -- what's wrong? It says "Close the scanner unit" but it is closed. Everything's buttoned up. This is very frustrating, as I have not been able to test one single copy yet. And of course I bought this through the mail so try getting help fixing it. Does anyone have advice on how to fix this problem? Your help is appreciated!

  • justin78 May 14, 2008

    I got the "close scanner unit" error message and spent 20mins on the phone with Epson's tech support who eventually determined that it was a hardware issue. After recieving the new one, (they sent it prior to me sending back the old one so I know it was a different printer), it had the exact same issue and will not print at all, though the scanner functions just fine.

  • kelman Aug 21, 2013

    i have a solution guys..... before printing, go to control panel>printers and faxes>right click on your printer>click printing preferences>select best photo>ok

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3 Answers

  • Level 1:

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I just purchased an RX595 to replace my R380, which went belly up after only a year.

To fix the "close scanner" problem, try placing weight on top of the scanner. Its annoying to have to keep a stack of DVD's on top of my printer, but it works.

Epson needs to refine their products and quit raping people on ink. People talk about "Big Oil" what about "BIg Ink?"

Posted on Jun 23, 2008

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  • Epson Master
  • 1,879 Answers

>disconnect the unit from the computer
>try to make a standalone copy
>if the message still appears on the printer´s LCD screen, hardware issue
>contact vendor for warranty

Posted on Jan 03, 2008

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  • Level 1:

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Erro! paper id jammed in the printer, turn off the printer, open the scanner unit, remove paper see your documentation.

Posted on Apr 15, 2008

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