Question about SanDisk Sansa e250 MP3 Player

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Wont regonize music

My music will play on rhapsody but not on my mp3. i had a free trial for 30 days and now it is telling me that i dont have an account and so know my mp3 wont let me listen to my music unless it is a cd imported

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You are no longer an "active" member, so it will not work. the songs from rhapsody are protected, you must be a member to have the rights to play the song. Music that has been imported means you own the cd.

Posted on Jan 03, 2008

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Reason could be because if you are no longer an "active' customer, the mp3 player can't go out and download the "permissions/rights" needed to play the song. As opposed to the songs you rip because you are using the cd for that, which means the songs are yours. At least thats my opinion.

Posted on Jan 03, 2008

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1 Answer

My sansa clip wont play the songs it says synchronize with music subscription why


If your device can play some songs before, then it appears "...subscription..." meaning that Songs are protected or expired. You used Rhapsody to sync songs before? If so, trial expired or after 30 days the songs expired. Therefore, you need connect your device to Rhapsody do subscription.
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Free Rhapsody downloads?


Yes you do. There is a way around the problem of having to maintain your subscription, but it gets expensive - if you buy an mp3 file from the Rhapsody Mp3 Store, it will give you the file in mp3 format, which will always work even after you let your subscription lapse. More expensive, but ultimately longer lasting.

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renew your subscription, then reload the songs onto there

Jul 22, 2008 | SanDisk Sansa e250 MP3 Player

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Cant play songs off my playlist


AAAaaaahhhhhh...

You can thank Microsoft for creating Digital Rights Management.

Okay...I'm assuming this is an MP3 that you loaded using the Rhapsody-to-go or other music service that allows for subscription music.

What the MP3 player is telling you is that because you have subscription music and not purchased music, the DRM allows you to only play the song or songs 30-90 days after download. To continue to listen to the songs, you will need to open your Media Manager software (Best Buy Digital Music Service, Rhapsody, WMP11, Media Monkey, etc) connect your MP3 player to the PC, identify the MP3 player through the media manager and tell it to re-authorize your tracks. Once its finished you'll be able to play your songs for another 30-90 days. You will need to repeat this re-authorizing to continue to play the tracks.

Apr 20, 2008 | Insignia Kix MP3 Player

1 Answer

Error Message


You have to synchronize your Sansa to a computer that has a current subscription to Rhapsody, and you have to sync the Sansa to that same computer at least once every 30 days, or the Rhapsody songs will stop working. Use a different music service that is free, or convert all of the songs to Mp3 format to get around the problem. If you get a subscription to another music svc, then you must maintain a current subscription with whatever new svc you choose as well.

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1 Answer

Will eventually lose songs downloaded?


Okay, here's what i've encountered:  songs that I downloaded on rhapsody, without purchasing, only lasted about 7-10 days unless i reconnected.  once my trial period ended, i lost all the songs.  songs that i've purchased i've had no trouble (although if you load them to the sansa immediately after download, you may get the same message.  its best to wait at least 24 hours).  good luck

Oct 20, 2007 | SanDisk Sansa e250 MP3 Player

3 Answers

Music stopped playing "synchronize to continue..."


Your device has to be connected to Rhapsody every 15 to 30 days to verify your account.

If you are connected and signed in, and still receive this message, you should contact Rhapsody Technical Support as the error is on their end. (866-597-5507)


Best of Luck.

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I had the same problem. In the end I reformatted the e200. To reformat hook up to your pc and there should be a reformat option on the e200 icon.

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