Question about Brother HL-2040 Laser Printer

1 Answer

Paper jam on brother HL5140

I have a paper jam at the rear of the printer and cant find access to it

Posted by on


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 233 Answers

You will have to take the printer apart if it's stuck in the fuser on the back, if you can grab a small part of the paper turn printer on while lightly pulling on it in the direction of the paper path, if not, Carefully take the cover off and remove it

hope this help
Good luck

Posted on Jan 07, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Stuck paper tray

If the tray is stuck it may be caused by some obstruction at the rear, possibly the pickup roller.
Remove the small rear cover that gives you access to paper jams and check that there is not something jammed in there or if the paper pickup roller is stopping the tray from exiting.

Jun 02, 2011 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Continuous problem with my HL5140...paper light is flashing, but there is nothing in path! Started doing this about 1 year ago, but becoming more frequent with age. Hmmmmmm?

As laser printers age occasionally the pickup rollers need to be changed. Other possible problems include non-visible paper jams (In which case you would need to disassemble the printer to remove) or even maintenance counters that have run down.

Feb 28, 2011 | Brother HL 5140 Laser Printer

1 Answer

Paper feed jams. feeds from lower tray, turns 180 deg. then jams. Single sheet feed is fine

while keeping the paper .. ensure that it is properly stacked... fan the paper and ensure that it is not stuck to each other.. also open the printer cover and see if any paper is stuck inside..

Try to open the rear access door ,and clean the paper roller with slightly damp lint free cloth

Aug 12, 2010 | Brother MFC-7820N Printer

1 Answer

Rear paper jam

Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer

NOTE: Please rate our help to keep this free service online.

Dec 12, 2009 | Brother HL4040CN Laser Printer

1 Answer

The printer is jammed and i can get it out....thus

Using your printer's manual or by accessing online support, seek the way to open the panel to access the paper stuck in the printer. Gently, take the sheet out and the printer will work as good as before. Hope this helps.

Aug 22, 2009 | Brother HL 2140 Laser Printer

2 Answers

Paper jam on Brother HL-1270N

How do I clear paper jams?
If a paper jam occurs, the Paper LED will flash as shown below.
c_panel_cover_open.gif Caution
    After you have used the printer, some parts inside the printer are extremely hot. When you open the front cover or face-up output tray of the printer, never touch the shaded parts shown below.
  1. Remove the paper tray from the printer.
  1. Pull the jammed paper up and out of the printer.
  1. Open the front cover.
  1. Pull out the drum unit and toner cartridge assembly slowly. The jammed paper will be pulled out with the drum unit and toner cartridge assembly.
c_hl20_03221.gif Caution
    To prevent damage to the printer caused by static electricity, do not touch the electrodes shown below.
  1. Open the back cover.
  1. Pull the tab toward you to open the rear chute cover.
  1. Pull the jammed paper out of the fuser unit. If the jammed paper cannot be pulled out easily, push down the tab with one hand as you gently pull the paper out with other.
  1. Close the back cover.
  1. Push the lock lever down and take the toner cartridge out of the drum unit. Take out the jammed paper if there is any inside the drum unit.
  1. Put the toner cartridge into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically.
c_hl20_025121.gif Caution
    To avoid print quality problems, DO NOT touch the shaded part shown in the illustration.
    If you accidentaly touch the shaded part, wipe the surface with a dry lint-free soft cloth.
  1. Put the drum unit and toner cartridge assembly back in the printer.
  1. Put the paper tray firmly back in the printer.
  1. Close the front cover.
    Make sure that the Paper LED is now off and the printer is ready.

Feb 23, 2009 | Brother HL-2040 Laser Printer

1 Answer

Brother HL 2040 - Notecard sized paper jam (you responded)

Access cover is the cover where open to replace the cartridges , once you open that check for any paper stuck ....if still cant find carry with envelope procedure in the troubleshooting steps given earlier , Its place were we are ready to help people ......

Good luck....

Nov 26, 2008 | Brother HL-2040 Laser Printer

1 Answer

Cant access jammed paper in Brother DCP-150C

do you see a snap-in lock at the back or the lower part of your printer? if yes, try clicking it and you might easily check and remove the papers left inside.

Oct 19, 2008 | Brother DCP 115C All-In-One InkJet Printer

1 Answer


How to reset the pf-kit message on a brother hl-5140.

May 17, 2008 | Brother HL 5140 Laser Printer

Not finding what you are looking for?
Brother HL-2040 Laser Printer Logo

Related Topics:

174 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

James Cagle
James Cagle

Level 2 Expert

478 Answers


Level 3 Expert

379 Answers

Jim Keysor

Level 2 Expert

329 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides