Question about Lucent PARTNER18 Corded Phone

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Ring back When forwarding a call and there is no person there to take the call, it will ring back to the operator instead of going to voice mail. Only on one phone in an office of 20. Can this be changed?

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Re: ring back

If you call the extension internally, does it just ring no answer?

You will need to go into programming:
At extension 10 or 11:
Feature 00
Left interom twice.
enter the extension you are having a problem with
pres the 1 button
the display will say 1-Assigned
Feature 00 to exit.

Posted on Jan 03, 2008

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THere are two answers to you question, depending on certain options and conditions.

First, where is the voice mail and where is the call waiting coming from?

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2. If Voice Mail on premise (Partner Mail), and you have CF BUSY/NO ANSWER set on your phone, it will go to voice mail....IF the call waiting is coming from another line. The CF and ring count is set in Partner system programming.

3. If you have call waiting coming on the same phone line and don't have CO VM, then you have no voice mail.

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