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All Products > Vivitar > MAGNACAM Binocular 10x25 Digital Camera (MAGNA CAM, MAGNA-CAM) > Troubleshooting

Camera recognition

shared by 4 users

posted by cyzmup on Jan 02, 2008

When selecting "Get Picture" with scanner/camera highlighted; the "scanner/printer" and "my camera" are highlighted. However; when I select my camera the window jumps to my scanner/printer model; but, will not retreive from the digital camera binocular. Is the problem with the interface cable, software, camera or computer.

Comment posted on Feb 03, 2008

I have uninstalled the application which came with the digi cam and don't know where to go in windows to access the cam pictures

Comment posted on Feb 05, 2008

When I went to My Computer and selected digital camera a window open up and then another window which informed me to check camera connection and would not go any further. I have checked and rechecked the connection and the digital camera was still not recognized as being connected.

Comment posted on Feb 05, 2008

I have a Dell Dimension B110 with Windows XP Home Edition.
I have tried to find the Vivitar site but have not been able to locate it. All I get is companies selling Vivitar.
Thanks for your help. I will try the Best Buy Geek Squad.

I have the same problem

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3 Other Users Have The Same Problem

Posted by billtech61 on Feb 04, 2008

I have an old win98 system. My daughter was given this camera for christmas. I get the same error message. " Cannot connect to camera"
I have uninstalled and reinstalled software several times. Tried everything I can think of. Is there another Camera driver anywhere? What am I missing? Other than a good PC. :)

Posted by solidoake on Jan 11, 2008

My camera program says "cannot connect to camera". Have loaded software 4 times, and have tried turning on camera before connecting. Nothing seems to work. Help me!

Posted by mary42 on Jan 10, 2008

we loaded the software but we get a message that says cannot connect to the camera. I've uninstalled and reinstalled 3 times. can't get anywhere
Mary

Solution #1

posted on Jan 24, 2008

jackboy

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Rating: 77%, 3843 votes

This is simple digi cam
XP and above needs no driver
remove any software and let Windows do the work

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Solution #2

posted on Feb 04, 2008

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Cyzmup wrote
I have uninstalled the application which came with the digi cam and don't know where to go in windows to access the cam pictures
-------------------------------------------o0o------------------------------------------

With the camera connected and the upload control assessed[if there is one]the Computer[assuming it is Windows ME/2000/XP/Vista] should put up the Scanner/Camera Wizard and makes several suggestions to you.
Tthe one you want is to Save to Folder.
Also look in my computer and you will see you have a new drive click on that and open it there should be your images.

If the memory is on a removable card, then perhaps a card reader may be a good investment.

Last but not least the manufacturers website Support pages may offer some help/

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Solution #3

posted on Feb 03, 2008

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With the camera connected and the upload control assessed[if there is one]the Computer[assuming it is Windows ME/2000/XP/Vista] should put up the Scanner/Camera Wizard and maker several suggestion to you the one you want is to Save to Folder.
Also look in my computer and you will see you have a new drive click on that and open it there should be your images.

If the memory is on a removable card, then perhaps a card reader may be a good investment.

Last but not least the manufacturers wabsite Support pages may offer some help/

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Solution #4

posted on Feb 05, 2008

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So far none of you have mentioned what operating system is used.
Vista is know to have driver compatibility problems with all sorts od devices.

If it is other Windows operating system then the only solution can be from Vivitar check the web site to see if there are any solutions on offer.
Finally if the Camera memory is on a removable card then invest in a multi card reader.

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