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Ipod nano video 4gb will not work unless plugged into power source

Ordered and ipod nano 4gb from apple for daughter for chiristmas, I initially loaded a minimal amount of music onto it, packed it back up, and then took it back out christmas eve. It would only work when plugged into the computer usb, or icraig radio. as soon as it is disconnected from either, the screen goes black and it will not come back on.

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  • motomaniac86 Dec 19, 2008

    I have exactly the same problem. It only works when plugged into a power source. As soon as you unplug it goes blank and can not turn on. Is the battery stuffed ????

  • xfile1 Jan 18, 2009

    I have the same problem. Have charged it up fully according to battery, but will not come on if not plugged into computer.

  • bmadrigal2 Jan 21, 2009

    I too have the same problem. The screen illuminates while plugged in, but once disconnected the screen shows lines, then disappears. Won't wake up.

  • stace1234 Jan 23, 2009

    Hi, I have this problem too (a year later). Did anybody have this solved yet?

  • Anonymous Mar 06, 2009

    I have an ipod video and it does the same thing. It will not work unless it is plugged into the computer through the usb. When I unplug it, the screen goes blank and will not turn on again. I have tried restoring it a couple times to see if that fixes it and it still has the problem.

  • jdunn81 Mar 18, 2009

    ipod nano only works/plays/moves when plugged to computer, once unplugged it freezes. I have restored it and I'v reset it, neither have solved problem. Help!

  • sag56 Mar 29, 2009

    same exact problem...works plugged into wall or into my car power source but otherwise will not work...Best Buy says it's an Apple glitch and check with warranty

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If you just bought ist automatically set on off if you hold the play button and the hold button is on off is should turn on. otherwise you can try resetting it by flipping the hol switch from on to off then holding the menu and center button for 5 secons. If that doesn't work you should send it back to Apple for repairs or replacement

Posted on Jan 31, 2009

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When you get a new ipod you have to charge it for 5+ hours the first time its turned on. If you don't, then the battery never reaches its full potential and it will only operate on the amount of battery stored during that initial charge. If you turned it on and put a few songs on before placing it back in the box, this would ensure the battery to be near-dead at all times.
Solution: go to apple and tell them you don't know why it wont work; it's thier fault.

Posted on Feb 24, 2010

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I had exactly the same problem. How i fixed it was to open the ipod up and dissconnect the clickwheel from the board on the ipod. It is a flexible tanned piece of plastic. I also removed the tanned piece of plastic that connects the screen but dont know if it was necessary. I ended up breaking the screen in the process and had to order another on ebay. Putting the ipod back together was a little challenging and the backing plate does not go right on anymore however I did fix the problem. See http://au.youtube.com/watch?v=Ee3KDxVQKtw

Posted on Feb 04, 2009

  • teddyg2007 Aug 30, 2010

    i had the same problem, but mine started doing it a few weeks after i got it, i just dropped it a few times and it started working again :P

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